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Jaguar Land Rover West Columbia - Service Center

Clarksville, MD

4.8
345 Reviews

345 Reviews of Jaguar Land Rover West Columbia - Service Center

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July 28, 2025

Tom was very easy to work with; he kept me well informed. I will definitely be sending more units his way. More

by john.harrison1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

We love this dealership and the staff! Everyone is friendly and knowledgeable. They are honest and we appreciate this in a dealer. More

by CHERIBUCHAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

The service was outstanding as it is always. Response was quick and correct with little need for change. More

by HANDRPARCOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Tom is incredible to work with. His communication is excellent and his attention to detail is great! More

by LISA_BERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

I have purchased two car and I am very satisfied with their professionalis m From salesperson to managers.. More

by Alton Etheridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Kedzierski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Derrenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara
July 23, 2025

I received a great service. Really enjoyed dealing with Tony as he kept me informed and he is very friendly. More

by SEVGI.ROCHFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derrenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

The guys at the dealership are very nice and professional, I will defenatly come back for my next car . More

by landlfloors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Kedzierski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Derrenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Marcus knew exactly what I wanted. He guided me through the process in a kind and knowledgeable way! More

by mak7450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Tom in service is a gem. Their service dept has always been top notch. Helpful and timely More

by RROXIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

My 2018 jaguar passed all inspections I paid 2400. however the brake sensor failed in 3 days. I am not really sure about other things passed by the factory trained mechanics. More

by RSARIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
4.0
This rating includes all reviews, with more weight given to recent reviews.
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