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Jaguar Land Rover West Columbia - Service Center

Clarksville, MD

4.8
320 Reviews

320 Reviews of Jaguar Land Rover West Columbia - Service Center

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March 22, 2025

Great job, they were able to find the issue and correct it. So far all is well. More

by espange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Jenkins
March 22, 2025

I have always had exceptional service on my Range Rover from the friendly and highly qualified staff More

by SPRINGPROMISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Excellent Customer Service! Would recommend Thom to anyone who is serious about the car and maintenance of their vehicle. More

by jacksonwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

These guys have it together and know how to care for their customers. We originally tried Bethesda, which turned into a complete debacle and a waste of time…all while they tried to up charge us for serv More

by BRANDONMAZUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

Honest folk and nice friendly staff. Drive from eastern shore for the sake of being disappointed More

by MAKOSHARK8193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon, Amber Jenkins
March 13, 2025

Jaguar Land Rover West Columbia has the best Service department in Maryland! The work by the Technicians is Outstanding! My Service Advisor Tom Matthews is the best! His knowledge, expertis More

by Tami B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Got me in with no appt. Really was a great surprise. Appreciate them fixing the issue. More

by CHRIS.BEATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James also is knowledgeable on the sales floor. , Amber Jenkins
February 26, 2025

Tom was very helpful with my situation. Unfortunately, due to issues beyond his control, my vehicle cannot be serviced, Tom was very professional throughout the ordeal. More

by raymond.bowen
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Aria was amazing, cordial, professional, humble and sincere. I would definitely refer others to him and come back to deal with aria personally. More

by MAC12
Recommend Dealer
Yes
Employees Worked With
Aria Teherani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

1 word awesome Very knowledgeable regarding my truck Solution driven and great customer service 10 stars More

by BRYAN_A03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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