Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jaguar Land Rover of Chantilly
Chantilly, VA
344 Reviews
We are very proud of our brand new, state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail not only from Chantilly, but our nearby neighborhoods of Centreville, Ashburn, Aldie, Fairfax, Fairfax City, Loudoun County, Haymarket, Dulles, Middleburg, Sterling, Gainesville, and Manassas. We've also established a reputation for excellent customer service in suburbs well beyond our local area; just ask from of our customers from Charlottesville, Richmond, Rockville, Bethesda, Arlington, Alexandria, Springfield, or Reston about their experience here and you'll hear glowing reviews. Our staff, trained in product knowledge, are subject matter experts in new Jaguar sales, used Jaguar sales, Jaguar service, Jaguar parts, and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy.
When we find your perfect vehicle, we'll make sure you're completely satisfied with your purchase arrangements. How? By informing you of all our promotional offers, low rate financing, lease specials, discount pricing, and other means to make yours a "no- hassle" deal. Plus, these are on top of all Jaguar rebates and incentives, and our everyday Rosenthal incentives. Combined, we're confident you'll find us offering one of the best deal, price, lease, and trade-ins values in the area.
We invite you to schedule your service with us too. We offer all factory Jaguar recommended services, and warranty repairs, using of course, all factory Jaguar parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 344 reviews
June 09, 2023
I purchased a 2014 Range Rover Sport From Pedram. He toy vs me they went over thy ge car and everything looked great. I brought it home to get inspected it failed because all 4 tires had dry rot on He toy vs me they went over thy ge car and everything looked great. I brought it home to get inspected it failed because all 4 tires had dry rot on them. I texted him to ask if there was anyway they could help me out, he said no it passed Virginia inspection. More
by Dl4tin
Employees Worked With
June 05, 2023
Friendly,helpful to find the problem, good recommend for service needs to get done , and the service was faster than I expected service needs to get done , and the service was faster than I expected More
by Vandara.chhoun
Employees Worked With
May 20, 2023
Excellent customer service. Sale and finance done in less than 2 hours. Would recommend to anyone looking for a vehicle. Sale and finance done in less than 2 hours. Would recommend to anyone looking for a vehicle. More
by Omar C.
May 18, 2023
Had our RangeRover HSE in for minor damage to front wheel. First go around charged us $2800, $900 of that for diagnostic time to clear lights that would not go off. Required a computer reboot. Expen wheel. First go around charged us $2800, $900 of that for diagnostic time to clear lights that would not go off. Required a computer reboot. Expensive for $900 diag fee they should of known. Received back still pulling to the right. Took it back in and now say needs another $3k worth of work. When I challenged them as I know a bit about suspension the answer was :Well if they just replace these parts then they know the alignment will work". zero confidence in their ability, This is our second landrover and the last. No loaner by the way either. $130k car with 20k miles. Service guy nice but just delivers the message. More
by scott.kasper
Employees Worked With
May 13, 2023
Rick Ramadan has provided Excellent customer service/support when purchasing the Car. He has provided all the necessary information I needed to purchase the vehicle. service/support when purchasing the Car. He has provided all the necessary information I needed to purchase the vehicle. More
by mrahman1981
Employees Worked With
Rick Ramadan
April 12, 2023
William went above and beyond and the service was outstanding. Knowledge of the vehicle and the service needed was stellar outstanding. Knowledge of the vehicle and the service needed was stellar More
by lschmitt
Employees Worked With
March 20, 2023
I am extremely satisfied with the preventive-corrective services that I received from Land Rover Chantilly. Steven took time documenting the services, formulated a service plan, coordinated my services services that I received from Land Rover Chantilly. Steven took time documenting the services, formulated a service plan, coordinated my services through a competing high vol maintenance schedule, and he communicated with me the outcomes at every milestone. More
by BASHIRI
Employees Worked With
March 15, 2023
Great salesman and finance office, beautiful dealership it’s hard to negotiate price since land rovers so scarce!! it’s hard to negotiate price since land rovers so scarce!! More
by hintrod
Employees Worked With
October 11, 2022
The rudest, most unprofessional and careless service team I have ever dealt with I have never ever heard from a customer service agant telling me” I don’t care about your problem” and leave without any cou I have ever dealt with I have never ever heard from a customer service agant telling me” I don’t care about your problem” and leave without any courtesy. That was in response to my question if “ I have my car totaled and am in financial crisis, is there a way you can give discount for repair inspection ?” Rude is even not describing his bad behavior and I am shocked to see how come management allows such behavior toward customer. I was there to buy a brand bee car as my car was totaled but due to the bad feeling he caused me I left to another dealership. More
by maddie
Employees Worked With
Service team
