Jaguar Sarasota

This is the best experience I have had with a dealership. JLR isn’t known to have the most reputable service and I cringe having to get work done. But Michelle was the best. She was attentive and focused On JLR isn’t known to have the most reputable service and I cringe having to get work done. But Michelle was the best. She was attentive and focused On my needs. She kept in touch and up to date through the whole process. She was professional and because of my experience with her I wont hesitate the next time I need service at this dealer. Top Notch!! Hold on to this girl and treat her good. Good employees are hard to come by. More

Samir was very helpful. However I reached out 24 hours later after picking up the charger late at night to ask them about minor undercarriage damage done previously that I h However I reached out 24 hours later after picking up the charger late at night to ask them about minor undercarriage damage done previously that I had not noticed. I reached out multiple times and nobody felt like returning my call. More

Professional, fast Michelle is the Best I arrived for the schedule appointment Michelle took care of me right away and was and to get me a loaner for the day the schedule appointment Michelle took care of me right away and was and to get me a loaner for the day More

Scott was very helpful during a very busy visit. He was a top professional. After I purchased I forgot an item in my old car and Scott was quick to retrieve it and even offered personal delivery ser He was a top professional. After I purchased I forgot an item in my old car and Scott was quick to retrieve it and even offered personal delivery service to Port Charlotte which was greatly appreciated even though I ended up not needing it. The concierges at the entrance were both exceptional making me feel welcome and comfortable and they tipped the scales to not only decide to purchase from Jaguar Sarasota instead of a dealer in Tampa, but validated it upon a visit for service by being warm and welcoming once again. More

Nick Hoover is a great service advisor. Truly a great representative for the Land Rover brand. Always a pleasure to work with. Truly a great representative for the Land Rover brand. Always a pleasure to work with. More

Great customer service and very friendly, return with the promised timeframe discussed. Good job’ thanks promised timeframe discussed. Good job’ thanks More

ZERO * I'll never be back; service department is a ripe off. Service suggested I need a front-end alignment based on tire condition. I had a flat tire just 100 miles prior to being brought into your dealer off. Service suggested I need a front-end alignment based on tire condition. I had a flat tire just 100 miles prior to being brought into your dealership, I replaced both front tires. The car only had 1000 miles on it. After your alignment prognoses I took to a Goodyear dealership because of doubt. I was correct front and rear were both in spec. I was also interested in purchasing a vehicle you had at the time my car was in for service and thought I may possibly trade the Jag F Type in on this vehicle. Your offer was so low I was insulted and the sales mgr. said that was the best you would be able to do. I traded the F Type at another for a new car they discounted and gave me $6,500.00 more than you offered. (Also offered to purchase the vehicle outright at the mentioned price.) I buy at least one new vehicle every year and I can assure you it will not be from any of your dealership groups. My colleagues and family know of my experience with your despicable tactics. I should have written this sooner, but my anger would have left a lot of vulgarity in my narrative. Don't recall the names of those involved but would be easy enough for you to look up in your database. I've owned 6 Jaguars and I'll never own another because of dealers like yours. DON'T REMEMBER ANY OF THE ACTORS INVOLVED BUT FORCED TO CHECK NAMES TO SEND THIS. Copy be sent to Jaguar Corporate. More

Nicholas and the entire team at Jaguar Sarasota provided excellent service that exceeded my expectations! excellent service that exceeded my expectations! More

Service provided by Nicholas was outstanding. Very thorough, communication was responsive and accurate. Will ask for him again in the future. Very thorough, communication was responsive and accurate. Will ask for him again in the future. More

I came in with a flat tire. Great service and great service consultant Thank you. Great service and great service consultant Thank you. More