
Jake Sweeney Chevrolet
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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My name is John . I have been going to Jake Sweeney for years and bought many cars over that period of time. I keep going back because they really go above and beyond. I have been going to Jake Sweeney for years and bought many cars over that period of time. I keep going back because they really go above and beyond. The service people take care of my vehicles and do a great good. More
I have not received any paperwork from my purchase and it’s been one week since I purchased my vehicle, also I was to receive the 2nd fob which hasn’t happened either. My sales representative was very hel it’s been one week since I purchased my vehicle, also I was to receive the 2nd fob which hasn’t happened either. My sales representative was very helpful and easy to work with. They need to do better at getting financial paperwork to the customer. More
I have now gotten 2 vehicles from this dealership and have had pleasant experiences both times. I highly recommend Jake Sweeney for your used, or new, car needs. Everyone that works there is always very have had pleasant experiences both times. I highly recommend Jake Sweeney for your used, or new, car needs. Everyone that works there is always very nice and personable. More
I bought a new car from Tyler. He’s the best. Have known him thru Jake Sweeney for a number of years. He’s the most knowledgeable and listens. Really listens to what your needs and He’s the best. Have known him thru Jake Sweeney for a number of years. He’s the most knowledgeable and listens. Really listens to what your needs and wants are. He works tirelessly to meet your needs. I can’t say enough. He’s a great asset for Jake Sweeney. He’s personable and the best there is for selling cars. Thank you Tyler. More
Nicholas Lykins is the nicest guy you want to meet. Very patient and knowledgeable about the ev. He’s very helpful and never minds when I call him with questions. Very patient and knowledgeable about the ev. He’s very helpful and never minds when I call him with questions. More
Not good. Got truck back with an engine light on. Also tires in the rear are low after they worked on rotating and all that good stuff. Got truck back with an engine light on. Also tires in the rear are low after they worked on rotating and all that good stuff. More
Brad was very helpful. He and my husband had talked a few times before I was ready to make a change. So I think he was able to help me move forward with that change a littl He and my husband had talked a few times before I was ready to make a change. So I think he was able to help me move forward with that change a little easier More
Had a great experience with our salesman Dylan from start to finish very knowledgeable about not only the vehicle but also the loan process in general. The dealership was very clean and nice. Lastly the sale to finish very knowledgeable about not only the vehicle but also the loan process in general. The dealership was very clean and nice. Lastly the sales manager Charles can’t say enough good things about him, he knew our situation from a bad experience from a different dealership and he went above and beyond to take care of us. More
After making an appointment for an engine light I was told, when I arrived, after rescheduling my entire day, that they would need the vehicle for 24-48 hours. They refused a loaner in this situation told, when I arrived, after rescheduling my entire day, that they would need the vehicle for 24-48 hours. They refused a loaner in this situation. Our car is a purchase, less than six months on the road, and fewer than 2,300 miles. The four employees who were in the bay when we pulled in ignored us for a while. No hello, no I'll be right with you, no welcome at all. It felt as though they were actively avoiding eye contact. As I was removing the debris they put in my vehicle during our extremely short conversation the young man, who failed to assist us in any way, was rude AF. I cannot speak to the efficacy of their repairs as they seem overwhelmed with Chevrolet mechanical issues. Possibly a sign of the manufacture's commitment to mediocrity. I suggest you avoid this dealership, they have nearly zero understanding of customer service or even common courtesy. More