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Jake Sweeney Chevrolet - Service Center
Cincinnati, OH
41 Reviews
41 Reviews of Jake Sweeney Chevrolet - Service Center
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January 09, 2018
Outstanding Personalized attention. Quick Service detail information on time with schedule appointment. Professional customer service. Great feedback on service r Personalized attention. Quick Service detail information on time with schedule appointment. Professional customer service. Great feedback on service recommendations on the car maintenance. Very appreciative of customers business More
by Chevy love
Employees Worked With
Mike Adams
Helpful January 07, 2018
Service performed within timeframe of quoted time. The two service personnel that I dealt with were both friendly and courteous. This was my first service vis performed within timeframe of quoted time. The two service personnel that I dealt with were both friendly and courteous. This was my first service visit for my new Cruze and based on my experience, I would recommend Jake Sweeney's service department. More
by JKM1972
Employees Worked With
Tyler
January 07, 2018
Always Great I've always had a great experience with the service department in the past with Mike Adams. This time with Shaun Snelling was no different. Very frien I've always had a great experience with the service department in the past with Mike Adams. This time with Shaun Snelling was no different. Very friendly! More
by Joey T
Employees Worked With
January 07, 2018
Thank you for the great service. Shaun was very helpful and provided outstanding customer service. What I like the most about your service staff is they seem to really care about th Shaun was very helpful and provided outstanding customer service. What I like the most about your service staff is they seem to really care about the needs of their customer. They make you feel like you are a part of their family. Thank you again Shaun! More
by luvmycruz
Employees Worked With
January 06, 2018
Professional, Helpful, and Timely Made an appointment online and was able to schedule quickly for an unusual repair issue with my 2015 Chevrolet Impala LTZ. Heather was very profession Made an appointment online and was able to schedule quickly for an unusual repair issue with my 2015 Chevrolet Impala LTZ. Heather was very professional and very helpful finding the right solutions for the repair. I left the car at the service department at 7:30 AM and requested to pick up by Noon and they were able to accommodate this for me. I was using another Chevrolet dealer in the past that I was disappointed with. Jake Sweeney Chevrolet has earned my future business and I will bring my car here for all future repairs. More
by 2DDD
Employees Worked With
Heather Hutson
January 06, 2018
Free oil change Great customer service, fast oil change, very welcoming. Area was very very warm and that is great. wonderful. Shaun was very nice, I appreciate him Great customer service, fast oil change, very welcoming. Area was very very warm and that is great. wonderful. Shaun was very nice, I appreciate him More
by Mgarrison
Employees Worked With
January 06, 2018
Good service , knowledgeable, friendly, and smiling faces. Care about me. Service completed on time. Although I was there for my second free service, they do ha , knowledgeable, friendly, and smiling faces. Care about me. Service completed on time. Although I was there for my second free service, they do have a very good selection of new cars and trucks. More
by ronnieb
Employees Worked With
Mr. Adams
December 04, 2017
incompetent service mechanics Having multiple issues with 2015 Chevrolet since purchase last May. Still within factory warranty. dropped off the car last week the mechanic started Having multiple issues with 2015 Chevrolet since purchase last May. Still within factory warranty. dropped off the car last week the mechanic started it and black smoke poured from under the hood. Got a text from the service mechanic that they were replacing the starter? Just got another text that my extended warranty has a $100. DEDUCTIBLE. Corporate customer service is doing nothing to fix this incompetent service issue and now they want to charge me for a car that most likely has more damage from the engine fire and is still under the manufactures warranty. Oh and by the way I was told by the service man that a corvette was not made to be driven daily and that is most likely the root of its multiple issues More
by Lucille Perry
Employees Worked With
November 15, 2017
First Timer Shaun Snelling and the rest of the service team provided us with excellent service. Wonderful all around! :-) Our new 2017 Chevy Spark had a airbag co Shaun Snelling and the rest of the service team provided us with excellent service. Wonderful all around! :-) Our new 2017 Chevy Spark had a airbag cover problem and they took care of us. They even provided us with a rental car for the trouble, since the repair was going to take longer, so that we would not miss work that day. If I can give them more than five stars, I would. :-) More
by Nixon2017
Employees Worked With
November 02, 2017
Service Department is top notch SERVICE CENTER: Jim, the manager and Tyler, the front desk associate, were both extremely helpful and answered all my questions and made sure I was ha SERVICE CENTER: Jim, the manager and Tyler, the front desk associate, were both extremely helpful and answered all my questions and made sure I was happy with my experience and with my car before I left. They even worked to ensure that I would have my rental car available for my short road trip when I was told they'd need to keep my car for the weekend. I am very pleased with the service and would definitely recommend their service center. (My experience buying was different, but the man I worked with no longer is employed there and my experience has gotten so much better on the service side.) More
by Bridget Hill
