
Jake Sweeney Chrysler Jeep Dodge
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
By Type
Showing 612 reviews
Robby Mardis and Chris Engle are crooks. Spent thousands to fix my Jeep and they ruined it and took no responsibility. With managers like Chris Engle and a coward GM who will never call you Spent thousands to fix my Jeep and they ruined it and took no responsibility. With managers like Chris Engle and a coward GM who will never call you back I’m not surprised. Take your vehicle anywhere but here. More
Very unprofessional service. Service advisor Robby Mardis was rude and dismissive. They kept my car for over a month, changing expensive parts one by one without proper diagnosti Service advisor Robby Mardis was rude and dismissive. They kept my car for over a month, changing expensive parts one by one without proper diagnostics, and still didn’t fix the problem. Instead of taking responsibility, they blamed me and tried to charge more. Stay away from this dealership if you don’t want to waste money and time More
Service manager Robby is unprofessional – they keep swapping parts without proper diagnostics at the owner’s expense. Very rude and unhelpful. swapping parts without proper diagnostics at the owner’s expense. Very rude and unhelpful. More
My wife and I had a great experience. Justin was very quick and punctual. He payed great attention to our needs. Thank you Justin for making this truck buying experience awesome. Justin was very quick and punctual. He payed great attention to our needs. Thank you Justin for making this truck buying experience awesome. More
Poor customer service. Poor workmanship. No responsibility or accountability whatsoever. Do not take your car to this service center. My Jeep is worse after a year and half Poor workmanship. No responsibility or accountability whatsoever. Do not take your car to this service center. My Jeep is worse after a year and half than when I took it in. They will string you along especially if you have a warranty and never fix anything. Run! Don’t walk from this place More
Robby and the service team were very responsive to what my problems were to ensure the power steering and automatic windshield wipers was fixed as other dealerships weren’t as responsive to fix the problem my problems were to ensure the power steering and automatic windshield wipers was fixed as other dealerships weren’t as responsive to fix the problems. Robby and service team kept me up to date as to the status of my vehicle. The dealership was fantastic as I have had no more problems. They bent over backwards to get my 2025 Chrysler Pacifica fixed as I was from Utah was stranded in Cincinnati without it to get back home. More
Poor service, repair quotes are excessively inflated and a very low, experience level and repair quality is very very poor. a very low, experience level and repair quality is very very poor. More
Except service the only thing I didn’t like was after my car being fixed I think a car wash should have been done and also my wiper blades were broken didn’t know until I tried to use them. car being fixed I think a car wash should have been done and also my wiper blades were broken didn’t know until I tried to use them. More