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James Wood AutoPark
Denton, TX
4,919 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 4,919 reviews
July 05, 2024
They were excellent to work with and were extremely helpful with buying my truck. I would recommend them to anyone looking to purchase a new vehicle!!! helpful with buying my truck. I would recommend them to anyone looking to purchase a new vehicle!!! More
by LINEMANJC
Verified CustomerEmployees Worked With
July 05, 2024
All employees were very nice and knowledgeable. They did not use pressure tactics and spent the time needed to tell about the vehicle. They did not use pressure tactics and spent the time needed to tell about the vehicle. More
by rayroseberry
Employees Worked With
July 05, 2024
Trying to get warranty work or drivetrain work I am always told you need to drop off the vehicle and they won’t be able to look at it for one and a half weeks. Then I get a call the next day that the t always told you need to drop off the vehicle and they won’t be able to look at it for one and a half weeks. Then I get a call the next day that the tech was able to look at the vehicle. This tactic has happened many times over the years. This service was for a transmission TSB that had been checked at 20,000 miles and nothing was done. Now that I am retired, I can leave the truck however, the truck is out of warranty. I explained that the TSB should be covered since GM has known about the issue since 2016 but my explanation landed on deaf ears. I have not been able to drive the truck very much since the service but, I am hoping it stays fixed since all the technician did was, change the fluid for $700 of labor and $200 of transmission fluid. I contacted GM customer service and they seamed interested in helping with my case but took too long for any responses. More
by PHOTOGREG
Employees Worked With
July 04, 2024
The service and detail was impressive. Look forward to future service! Very professional service personnel. Look forward to future service! Very professional service personnel. More
by UBFREE53
Employees Worked With
July 04, 2024
Scotty was a pleasure to deal with. Process was simple and fast. Not at all pushy like many other dealerships. Talk to Scotty! Process was simple and fast. Not at all pushy like many other dealerships. Talk to Scotty! More
by TAHOE1134
Employees Worked With
July 04, 2024
Great service, very knowledgeable sales team and very willing to do what is needed for the customer. willing to do what is needed for the customer. More
by canterburyjames
Employees Worked With
July 04, 2024
Difficulty getting in touch with Samantha. Communication could have been better. Simply changing a spark plug should not have cost $198.31 a 15-minute job at best. Also, charging me $21.48 Communication could have been better. Simply changing a spark plug should not have cost $198.31 a 15-minute job at best. Also, charging me $21.48 for hazard waste or shop supplies is crazy. What could that possible be in changing a spark plug? Being honest with a customer's charges is all one asks. The truck had less than 18,000 miles on it, and I feel the plugs should have been covered under my expended warranty, but I understand wear items can be exempt in this case. More
by glfmg2
Employees Worked With
July 04, 2024
Samantha was good with appointment. Tim Wilkins did a great job seeing that my truck clean and ready when we needed to go. Tim Wilkins did a great job seeing that my truck clean and ready when we needed to go. More
by LAZYBONE1951
July 04, 2024
I have bought my last 4 cars here! These guys always do a great job and are fair with their assessment These guys always do a great job and are fair with their assessment More
by SGOCONNELL61
Employees Worked With
