James Wood AutoPark

Clean customer interaction area, including Easy drop off and pick up flow through. My SVC Tech was Taylor who did an excellent job communicating and servicing our Escalade. Thank you! and pick up flow through. My SVC Tech was Taylor who did an excellent job communicating and servicing our Escalade. Thank you! More

We have worked with James Woods and Robert Capestany for all of our car buying needs for 15-20 and will never go anywhere else. They are professional, knowledgeable and make every purchasing experience, wh all of our car buying needs for 15-20 and will never go anywhere else. They are professional, knowledgeable and make every purchasing experience, which at times, can be a long process and confusing, very easy and efficient. We highly recommend, both the dealership and if you're in the market for a Cadillac, talk to Robert. More

BJ Worley was great to work with and is the linchpin at the dealership! He sold us our second AT4. the dealership! He sold us our second AT4. More

They kept me informed also let me know what was going on with my vehicle with my vehicle More

I was on my way out of town and decided last minute to leave my truck for service while I was gone. Samantha was very helpful and got me quickly in and out and kept me posted about my maintenance while I leave my truck for service while I was gone. Samantha was very helpful and got me quickly in and out and kept me posted about my maintenance while I was out of town. That was probably the best service I have ever received at James Wood, although service is usually good. More

Rossie was wonderful, efficient, informed, and had everything ready for us. She made it very easy. everything ready for us. She made it very easy. More

Took 3 months to fix my car (instead of estimated 2-3 weeks promised during drop off). They kept blaming warranty company, but things they did that was the warranty's department were: they didn't even te weeks promised during drop off). They kept blaming warranty company, but things they did that was the warranty's department were: they didn't even test drive the car before having me pick up. Only 2 mins into driving it home I could tell the transmission hadn't been fixed and had to drive right back to get it fixed again. They also should have only charged me $100 with warranty but was charged $600 instead. They never offered me a rental car until I complained that I needed one after waiting so long. Manager only called me back once during that whole timeframe after me reaching out to him for help. Worst car repair experience I have ever had to deal with. I would never go back here or recommend that you take your car. Drive further for a better dealership! More

The easiest car buying experience ever! I don’t understand why other dealers can’t make things this easy. I don’t understand why other dealers can’t make things this easy. More

Excellent service, excellent quality and unbeatable pricing. Everything about my car buying experience was amazing. pricing. Everything about my car buying experience was amazing. More

Always efficient and easy to work with. They keep you apprised as to the status of your vehicle. They keep you apprised as to the status of your vehicle. More