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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
4,691 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,691 reviews

February 06, 2024

Excellent job by Chris and team. It was truly one of the best experiences we’ve ever had while purchasing a vehicle. A+ customer service in every way - absolutely recommend! More

by Allan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Douglas
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Feb 07, 2024 -

James Wood AutoPark responded

Allan, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, James Wood AutoPark Management | 940-591-9663

February 06, 2024

Very family oriented and listen to the customer wants and needs! The absolute best vehicle buying experience I’ve ever experienced thanks Wendi!! More

by jdselby58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendy Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

James Wood AutoPark responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that our team here at James Wood AutoPark provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, James Wood AutoPark Management | 940-591-9663

February 06, 2024

Great experience getting my Truck's transmission replaced under the master tech ex warranty , Michael Belew did a great job with all aspects , Diagnostic, warranty approval, parts order, repaired in allotted More

by GREGRUMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

James Wood AutoPark responded

We truly appreciate you taking the time to write about your experience at our service department, Greg. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with Michael and our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 06, 2024

Great sales people and Mark Lopez is amazing. Everything went smooth! I was out the there within 3 hours. Highly recommend More

by ryan_ingram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Eison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

James Wood AutoPark responded

Thank you for sharing your feedback about your experience with us, Ryan. We're glad to hear that you had a smooth and easy experience with Mark. Please let us know if there is anything else that we can assist you with. Sincerely, James Wood AutoPark Management | 940-591-9663

February 06, 2024

It is ridiculous at a place as large as James Wood auto park would charge to use your credit card as payment. More

by sandyleverton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Abel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

James Wood AutoPark responded

We appreciate your feedback about your experience with our customer service, Sandy. We take customer feedback seriously and are working hard to ensure that all customers have a positive experience. Please reach out to us if you would like to discuss this further. Sincerely, James Wood AutoPark Management | 940-591-9663

February 05, 2024

Bryan was a great salesman and helped me through the process with ease. I highly recommend Bryan and the James Wood GMC staff. More

by tjfontenot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Buckhanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

James Wood AutoPark responded

We are truly grateful for this awesome review! We are thrilled that Bryan was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

February 05, 2024

I initially took my car to Classic Grapevine where it was purchased from and was told it would be a week minimum before my car could even be looked at. I called James Wood and they were able to get my car di More

by CourtneyL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both shuttle drivers I had the pleasure of riding with were great. I don’t remember their names though
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Feb 06, 2024 -

James Wood AutoPark responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

February 05, 2024

Easy to work with and pick up and delivery your car for service. Great convenience More

by RODEBARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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Feb 07, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback, Barney. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

February 04, 2024

Franklin was great! Courteous, friendly and knowledgeable. Best service department! Service department is very important when choosing a dealership More

by crbishop127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin
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Feb 06, 2024 -

James Wood AutoPark responded

Thank you for your kind words. We feel our service department is what makes James Wood AutoPark special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

February 04, 2024

Attentive knowledgeable with quick and easy service in and out. Cole was easy to work with and on top of anything I asked or needed More

by bhamm99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan, Cole Fellers
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Feb 06, 2024 -

James Wood AutoPark responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Cole is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, James Wood AutoPark Management | 940-591-9663

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