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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
4,909 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,910 reviews

October 12, 2023

Prompt diagnosis and battery and alternator replacement by next day. Good communication from dealership service administrator. More

by Dick & Jeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

James Wood AutoPark responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

October 12, 2023

Samantha was fantastic! !!! She did an excellent job in taking care of our needs for the GMC Sierra. More

by tdbolden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Samantha does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 12, 2023

My vehicle was completed in a timely manner and was clean when I picked it up. More

by tomrocha37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

James Wood AutoPark responded

Thank you for your outstanding rating about our service department, Tom. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, James Wood AutoPark Management | 940-591-9663

October 12, 2023

I was able to drop off my truck and work was completed in an extremely efficient time frame. More

by fbrawner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

James Wood AutoPark responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

October 12, 2023

Oil change and tire rotation cost has risen to the point I may go elsewhere. More

by ljdough3739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

James Wood AutoPark responded

Thank you for your feedback. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and hear your feedback regarding this situation. Please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

October 12, 2023

I had a quick in and out. My advisor was very helpful and courteous. Waiting room was comfortable. More

by HINHOUSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 12, 2023

Would have given 5 stars if my appointment showed in their books. But, they handled it expertly, got me in and out in under 45 minutes for an Oil change and tire rotation. Girl at front desk had no clu More

by OBEDDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

October 11, 2023

I took my car home and it wasn’t fixed. Still leaking fluid. Super obvious it was not fixed. Now I have to be inconvenienced w no car again and I need my car for my job. More

by WINDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

James Wood AutoPark responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Sincerely, The James Wood Buick GMC Denton Team

October 11, 2023

Samantha was outstanding and very helpful, her attitude was great and very pleasing. She ensured that the needs of my visit were addressed. More

by KNICKSCCJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Samantha does for James Wood Buick GMC Denton and our customers. Hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

October 11, 2023

The individuals that helped me were great. Great experience with service manager and the receptionist. Overall great experience overall!! More

by GATTSZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

James Wood AutoPark responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

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