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James Wood AutoPark - Service Center

Denton, TX

4.7
2,580 Reviews

2,580 Reviews of James Wood AutoPark - Service Center

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July 10, 2024

Service advisors provided me with a positive experience when having warranty work done on my car. More

by MELISCASS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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Jul 11, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton for your warranty work, and for sharing your positive experience with us! We are delighted to hear that our service advisors provided you with excellent service. We look forward to assisting you again in the future and encourage you to share your experience with others. Drive safely! Sincerely, James Wood AutoPark Management | 940-591-9663

July 10, 2024

Started and finished on time- advisor was very communicative. Appreciate the focus on getting it done More

by JAZLTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton and for the kind words! We're thrilled to hear about your positive experience with our team. We aim to provide excellent service and timely communication, so your feedback means a lot to us. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

July 10, 2024

Amazing service and kept me updated throughout the whole process. Was able to get me in immediately without an appointment due to severity of the issue More

by SARABEAR3739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Jul 11, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton! We appreciate your positive feedback and are thrilled to hear about your experience with us. We always strive to provide exceptional service and keep our customers informed every step of the way. We're here for you whenever you need us - feel free to revisit us or share your experience with others. Sincerely, James Wood AutoPark Management | 940-591-9663

July 10, 2024

Have always had good experiences with this dealership. Samantha was a pleasure to work with. More

by KATALLGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton and for the kind words about your positive experience with us. We're delighted to hear that Samantha provided excellent service. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

July 10, 2024

Every time I bring my vehicle in Jarrett is always so helpful, honest and keeps me up to date. More

by ROSAHIDROGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

James Wood AutoPark responded

Thank you for the 5-star review! We're delighted to hear that Jarrett provided you with helpful and honest service, keeping you informed every step of the way. We appreciate your feedback and look forward to assisting you in the future at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

July 10, 2024

They make sure that you are fine while waiting. They also explain the things that have found on ypur car. More

by catiebugtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton for your car service needs! We're thrilled to hear that our team ensured you were comfortable while waiting and took the time to thoroughly explain any findings with your vehicle. We look forward to assisting you in the future. Drive safely! Sincerely, James Wood AutoPark Management | 940-591-9663

July 09, 2024

Samantha was great at fitting me for service and keep me informed as I waited at the dealership. More

by michael.hottinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray O'Rourke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton and for the 5-star review, Michael! We're thrilled to hear that Samantha provided you with excellent service during your visit. We look forward to welcoming you back in the future. Drive safely! Sincerely, James Wood AutoPark Management | 940-591-9663

July 09, 2024

They did the work fine but had several people out of the shop on Saturday so it was twice as long to get the work done. The Carwash was broke so they couldn’t wash it after the service. Good but not great t More

by Jeff Cassell.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guys
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Jul 12, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton for your service needs, Jeff. We appreciate your feedback and understanding regarding the delays and the car wash. We strive for excellence and will work to improve your experience next time. We look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

July 08, 2024

Usually top notch service. On this visit I was told the car wash unit was down and the machine needed to perform the state required inspection was also down. I was disappointed More

by KCWHIDDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

James Wood AutoPark responded

Thank you for sharing your recent experience at James Wood Chevrolet Denton. We appreciate your feedback and understanding regarding the car wash and inspection machine issues during your visit. Rest assured, we are continuously working to improve our services. If you have any further concerns, please don't hesitate to reach out to us directly. We look forward to assisting you in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

July 08, 2024

The people always treat you like a valued customer and keep you updated on your service progress More

by pro204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Ann Potendyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

James Wood AutoPark responded

Thank you for your kind words about James Wood Chevrolet Denton! We strive to make every customer feel valued and informed throughout their service experience. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

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