Back

James Wood AutoPark - Service Center

Denton, TX

4.7
2,798 Reviews

2,798 Reviews of James Wood AutoPark - Service Center

Sort by
May 21, 2024

Good and dependable service Department and their ride service is a real plus and bonus. More

by BUTCH3134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

James Wood AutoPark responded

Thank you for your positive review! We're delighted to hear that you had a great experience with our service department at James Wood AutoPark. Our ride service is aimed at providing convenience and we're glad it was a bonus for you. We appreciate your feedback and look forward to welcoming you back for any future needs. Sincerely, James Wood AutoPark Management | 940-591-9663

May 20, 2024

Excellent service, attention to detail, and timeliness. Always a friendly environment and clear communication. A reliable place for service. More

by lentz970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

James Wood AutoPark responded

Thank you for your kind words about your experience at James Wood Chevrolet Denton! We truly appreciate your positive feedback regarding our service, attention to detail, timeliness, and friendly environment. We are delighted to hear that you found our communication clear and that you consider us a reliable place for service. We look forward to welcoming you back next time! Sincerely, James Wood AutoPark Management | 940-591-9663

May 20, 2024

Nice waiting room and building. All surrounding areas were well and clean. Easy to schedule. More

by donaldjohnmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

James Wood AutoPark responded

Thank you for sharing your positive experience with James Wood Chevrolet Denton. We appreciate your kind words about our waiting room, building, and scheduling process. We look forward to assisting you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 20, 2024

Exceptional customer service. We waited almost 3 hours for an oil change and car wash. It was a busy day at the dealership, but our service advisor Rachel Alvey made it right. More

by rosstimothy22
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
May 23, 2024 -

James Wood AutoPark responded

Thank you for sharing your positive experience with us! We appreciate your patience during your recent visit to James Wood Chevrolet Denton. We're glad to hear that Rachel provided you with exceptional customer service and made sure everything was right for you. We look forward to your next visit and hope to continue providing you with top-notch service. Sincerely, James Wood AutoPark Management | 940-591-9663

May 19, 2024

Bryan Bukhanan did an excellent job with my new truck purchase! He helped me get a good price for my new truck. He showed me how much I could get for my trade. He took time to show me and my Father the t More

by christine.coffey61
Workmanship
Recommend Dealer
Yes
Employees Worked With
Bryan Buckhanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton for your new truck purchase! We are thrilled to hear about the excellent service Bryan provided during your visit. It's great to know that Bryan took the time to make sure you were comfortable with your purchase and all its features. We appreciate your recommendation and look forward to assisting you with all your future needs. See you next time at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

May 19, 2024

I was surprised to see the additional 3 % cost to pay for the service with a credit card. More

by a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood AutoPark for your service needs. We appreciate your feedback regarding the credit card surcharge. Your satisfaction is important to us, and we'll take your comments into consideration for future improvements. If you have any further concerns, please don't hesitate to reach out to us directly. We look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 18, 2024

Oil change sticker is never changed still has old mileage on it. This is the 3rd time it's happened. More

by SCORPIOCHEADLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Buckhanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

James Wood AutoPark responded

Thank you for bringing this to our attention. At James Wood AutoPark, we strive to provide excellent service. Please reach out to us directly so we can ensure this issue is resolved promptly. We are committed to upholding our high standards of customer satisfaction. Sincerely, James Wood AutoPark Management | 940-591-9663

May 18, 2024

everyone was super nice and friendly, took good care of my vehicle love them thanks More

by ampaw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
May 21, 2024 -

James Wood AutoPark responded

Thank you for your kind words and 5-star review! We are thrilled to hear that you had a great experience with us at James Wood Chevrolet Denton. We appreciate your trust in us to take good care of your vehicle. If you ever need anything in the future, don't hesitate to reach out. Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

May 18, 2024

Working with Samantha Oliphant was great. She kept me informed via text updates and was quick to respond to my questions. More

by MHARRIS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

James Wood AutoPark responded

Thank you for recognizing Samantha's exceptional service at James Wood Chevrolet Denton! We're delighted to hear that she provided you with prompt communication and answered your questions efficiently. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, James Wood AutoPark Management | 940-591-9663

May 18, 2024

Radiator was replaced, still smell coolant everyday I drove the truck. Oil leak was repaired but oil pressure runs below 20 psi. I don’t trust that the coolant/radiator problem was fixed. More

by jkwilliford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

James Wood AutoPark responded

We appreciate your feedback. We regret to hear about your ongoing concerns with your truck. Please contact us at James Wood AutoPark so we can address these issues promptly and ensure your satisfaction. Thank you for bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663

...
151
...