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James Wood AutoPark - Service Center
Denton, TX
2,798 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,798 Reviews of James Wood AutoPark - Service Center
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May 26, 2025
I took our 2013 Volkswagen Passat TDI-SEL in to have the oil, oil filter, air filter, and fuel filter changed due to the quality service provided through Tim Wilken's, a service advisor, and his technicians oil, oil filter, air filter, and fuel filter changed due to the quality service provided through Tim Wilken's, a service advisor, and his technicians. Living directly behind James Wood is a great convenience, however what adds to the icing on the cake is pricing. The pricing is so competitive with other auto repair shops within our community asking for the same hourly wages as the big guys, but not offering the same quality of service. Thank you again James Wood's Autopark. I may also mention the technicians noticed the windshield was loose and had Tim notify me immediately to have it repaired, as my wife was going out of town the following day. Catching this possibly and probably prevented a major if nor catastrophic incident down the road, More
by jmr269861
Verified CustomerEmployees Worked With
May 26, 2025
Great service and follow up! Jarrett Abel walks the talk in getting our vehicle serviced! Jarrett Abel walks the talk in getting our vehicle serviced! More
by RUTHSJM
Employees Worked With
May 26, 2025
First time I took my vehicle to Cadillac service and quality of service was exactly as expected quality of service was exactly as expected More
by JSANCHEZ5449
May 26, 2025
2 hours for an oil change, when you have an appointment is totally unacceptable. Better off to an Oil Change place. is totally unacceptable. Better off to an Oil Change place. More
by TGMOORMAN
Employees Worked With
May 25, 2025
The service was very slow. My husband had a 7 AM appointment to get new tires and a front end alignment on my car and it took longer than expected. It took over 3 hours and my My husband had a 7 AM appointment to get new tires and a front end alignment on my car and it took longer than expected. It took over 3 hours and my husband missed serval hours of work due to this. More
by LTHPEEK
Employees Worked With
May 24, 2025
Had my truck ready the same day I dropped it off. Kept it for days before I was able to pick it up. Just great service ! Kept it for days before I was able to pick it up. Just great service ! More
by STACIE.GOODSON
Employees Worked With
May 24, 2025
Service is always excellent at Jame Wood AutoPark. It's what brings me back every time I need a new vehichle. It's what brings me back every time I need a new vehichle. More
by PGCRAWFORD
Employees Worked With
May 23, 2025
As always, Samantha made our experience smooth as silk. In and out quick for an oil change. In and out quick for an oil change. More
by Scampbell3110
Employees Worked With
May 23, 2025
My service was excellent. Jarrett give me a number to call if I needed anything. Everybody was polite and helpful. Jarrett give me a number to call if I needed anything. Everybody was polite and helpful. More
by timdots12629
Employees Worked With
May 23, 2025
Tim was very easy to work with. He addressed all my concerns with the vehicle quickly. He addressed all my concerns with the vehicle quickly. More
by juliehamiltontx
Employees Worked With
