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James Wood AutoPark - Service Center

Denton, TX

4.7
2,637 Reviews

2,637 Reviews of James Wood AutoPark - Service Center

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November 18, 2023

Taylor helped me in the Cadillac division of service. She offered excellent professional courteous service! More

by MIMIPAPADAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Nov 21, 2023 -

James Wood AutoPark responded

Hi Mimi, and thank you for this great review! We're very happy that Taylor was here to help you and treated you with the customer service we know you deserve. Sincerely, James Wood AutoPark Management | 940-591-9663

November 18, 2023

At the Chevrolet service department walk in no one said, Can we help you are anything’s. It’s was like walking in a klan meet. But over at the Cadillac service area the technician was very helpful and profe More

by Rickey.willis37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name. She works at the Cadillac service
Nov 22, 2023 -

James Wood AutoPark responded

Rickey, thanks for reaching out about your less than ideal experience at our dealership. Our goal is to ensure customer satisfaction, and we will make sure to address this with our team. Please get in touch with our customer service team if you would like to discuss anything further. Sincerely, James Wood AutoPark Management | 940-591-9663

November 18, 2023

Jarrett Abel is the best service advisor and always makes explains my service needs in an easy manner. More

by taylordane2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

James Wood AutoPark responded

Taylor, thank you for the awesome feedback! You're right, Jarrett is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

November 18, 2023

Jarrett is very professional. He kept me advised of the progress on my vehicle and made sure I had transport to and from my home. More

by KGFLIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jarrett does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 18, 2023

Great customer service. Very upfront and honest with the service. Never trying to sell me anything. More

by SDSCHON94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

James Wood AutoPark responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The James Wood Buick GMC Denton Team

November 16, 2023

Quick and very informative to me ! Mike ketp if informed on how my car was doing ! Great service More

by hangaround1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mike does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2023

It was easy to make the appointment. A courtesy ride home was much more pleasant than waiting at the dealership for hours. Got a return ride back and the car was ready to go. Pleasant More

by RICK.MAYBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

James Wood AutoPark responded

Rick, thank you for your kind words. We feel our service department is what makes James Wood Chevrolet Denton special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2023

The service and service advisor (Tim) were excellent. My service was timely and done well. More

by JOEW418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

James Wood AutoPark responded

Joe, thank you for the awesome feedback! You're right, Tim is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2023

The service dept. staff is always friendly and informative. They give a good explanation as to what service is needed. More

by JIMLCMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

James Wood AutoPark responded

Jim, we appreciate your kind words about our service team. Thank you for choosing James Wood Chevrolet Denton for your vehicle needs. Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2023

Jarrett is always very professional in all manner of things their unto pertaining. All questions are answered. More

by RNTTRUCKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

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