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James Wood AutoPark - Service Center

Denton, TX

4.7
2,719 Reviews

2,719 Reviews of James Wood AutoPark - Service Center

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December 05, 2023

Samantha met me on the floor with a smile. She got me sorted quickly and made me, the customer - feel comfortable and happy. Great customer service. Thank You! More

by linhamptonart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

James Wood AutoPark responded

Thank you for writing this amazing review! At James Wood Chevrolet Denton, we always appreciate customer feedback, and we are pleased to hear that Samantha provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

December 05, 2023

The Dealership people are Very friendly and it is a comfortable atmosphere. I would recommend for sure More

by eldoyle23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

James Wood AutoPark responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The James Wood Buick GMC Denton Team

December 05, 2023

The staff is always friendly and nice. They com0lete the maintenance I need in a timely manner and always offer alternatives if it's longer. More

by angelica_jones_1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

James Wood AutoPark responded

Angelica, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

December 04, 2023

Every time I have my car serviced it is washed, and every time I get compliments on what a good job is done. I always mention that it was part of what James Wood offers in their service package! More

by PAULAMCCAIN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, Tammy Brooks
Dec 05, 2023 -

James Wood AutoPark responded

Thank you for sharing your feedback, Paula! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The James Wood Buick GMC Denton Team

December 04, 2023

We have purchased GM products (4 Cadillacs and 2 GMC) in the past 30 years. It is very satisfying to make appointments. All the services required are perform professionally. Whenever the car is serviced, yo More

by KILDARE1939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
Dec 05, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

December 04, 2023

It was a pleasure working with Ryan. Very patient & kind. I Love my new car. More

by winterstonya93
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Unver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with Ryan and we look forward to working with you again down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

December 04, 2023

Service was timely and friendly. I want service that meets my needs including easy appointments, professional work, and reasonable pricing and that is what I received. More

by AMROGERS1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

James Wood AutoPark responded

Thank you for your kind words. We feel our service department is what makes James Wood Chevrolet Denton special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

December 03, 2023

They were supportive and accommodating to my needs. It was a pleasure experience. They communicated to me openly. More

by CHERYL_CCULBERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

James Wood AutoPark responded

Cheryl, we are so glad we could take care of all of your needs at James Wood Buick GMC Denton. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The James Wood Buick GMC Denton Team

December 02, 2023

Not the best. I had to initiate the call to find out the status of my vehicle. The required part was not in stock, which means another trip. More

by JANET_CARR8
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Chan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

James Wood AutoPark responded

Thank you for sharing your experience with us, Janet. We'd like to learn more about your concerns. Please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

December 02, 2023

It wad great I will be back sooner than I was thos time the oil change was quicker than I thought it would be the waiting area is a good with the news on the TV Again I was treated wvty well thank you More

by LCKDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The James Wood Buick GMC Denton Team

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