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James Wood AutoPark - Service Center

Denton, TX

4.7
2,624 Reviews

2,624 Reviews of James Wood AutoPark - Service Center

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October 22, 2023

Took truck for oil change. Service was completed quickly and to my satisfaction. No complaints More

by R.DETER91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

James Wood AutoPark responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, James Wood AutoPark Management | 940-591-9663

October 22, 2023

Michael Belew and your team completed the service on my vehicle in a timely manner! Thanks for a great job! More

by ROGM007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

James Wood AutoPark responded

Hello, we strive to provide the best service possible and are glad Michael and our team were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing James Wood Autopark's Service Department. Sincerely, James Wood AutoPark Management | 940-591-9663

October 22, 2023

Although I did not have an appointment for my oil change, they were happy to get me in quickly, My service person was attentive, professional and friendly. The waiting area was clean and pleasant with variou More

by SALVAGNO54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 22, 2023

Had a good experience, no problems that I remember . I will go back there in the future . More

by HOGRDR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

James Wood AutoPark responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

October 21, 2023

Great service, nice people. Always helpful and kind. I've bought 2 cars from them and will go back again. More

by JLBEMRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shellie Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

October 21, 2023

Work was good. Wish someone had kept me posted. Sat for over 3 hours w/o. Info More

by KATHY.UHLICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

James Wood AutoPark responded

Thanks for your great review, Kathy. We do appreciate your patience for the extended wait that you encountered and we will take this feedback into account going forward. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

October 21, 2023

Jarrett Abel always gets my vehicle in and serviced quickly. The James Wood Service Department is the best. You are appreciated! More

by CJW7652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

James Wood AutoPark responded

Thank you for the awesome feedback! Jarrett is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

October 21, 2023

James Woods had my truck way longer than they told me they would have it. When they returned my truck the first time it had a engine viberation that violently shook my truck. Then put me at the end of th More

by RANDY.WYATT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one to mention
Oct 24, 2023 -

James Wood AutoPark responded

Randy, thank you for sharing the details of your experience with us. At James Wood Buick GMC Denton we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, The James Wood Buick GMC Denton Team

October 20, 2023

Service Rep acknowledged my presence very quickly and took care of my needs. Very courteous and willing to help me. More

by RMENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Smantha Oliphant
Oct 23, 2023 -

James Wood AutoPark responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Denton team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, James Wood AutoPark Management | 940-591-9663

October 20, 2023

Excellent service and support. James Wood repaired the damage and made my vehicle look brand new. The service was excellent. More

by cslcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Elliott
Oct 23, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

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