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James Wood AutoPark - Service Center

Denton, TX

4.7
2,638 Reviews

2,638 Reviews of James Wood AutoPark - Service Center

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October 19, 2023

We appreciate the professionalism and knowledge of your staff, Samantha is excellent to work with. More

by parkermays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Fellers
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Oct 20, 2023 -

James Wood AutoPark responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Parker. Sincerely, The James Wood Buick GMC Denton Team

October 19, 2023

We truly love this dealership. we have bought several cars here and we have always had the best service. More

by MEGANSHIVELY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

James Wood AutoPark responded

Megan, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The James Wood Buick GMC Denton Team

October 18, 2023

Great experience with no issues and no wait! ! Great dealership! Gavynn Norris was really great!! More

by wdeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

James Wood AutoPark responded

Hello and thanks for the great feedback! We're very happy that Gavynn was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

October 18, 2023

Fast and efficient service, never had an issue. They have always taken great care of me! More

by jkbunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rossie Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

October 18, 2023

Professional, quick, knowledgeable technical advisers, carefully collecting all customer's problems to be solved, confortable waiting room, need more cofee... More

by NLEPADATU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 18, 2023

Mr Tim is superb excellent job he called me early morning to take care of my car.. I give him 5 star.. ad hubby arrive he’s there to assist. More

by BONNERROSALIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Tim does for James Wood Autopark and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 17, 2023

Service time was very acceptable. Jarrett Able was professional and helpful as aways. Waiting room was clean and comfortable. Peicing was within norms. James Wood Chevy continues to h More

by Osito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 17, 2023

Samantha had everything waiting for me as promised. I was done in no time at all. She's a treasure! More

by ROY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

James Wood AutoPark responded

Thank you for taking the time to write this review, Roy. We are pleased to hear that Samantha was able to provide an efficient and overall positive experience. Sincerely, James Wood AutoPark Management | 940-591-9663

October 17, 2023

Rachel was pleasant, knowledgeable and very helpful. She explained warranty details and scheduled my repair as soon as possible. More

by emt2954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
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Oct 19, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Rachel does for James Wood Buick GMC Denton and our customers. Hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

October 17, 2023

Very poor communication until I had to speak with the manager of the shop. Quality of work was fine. More

by HOLLYBWITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above-- body shop
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Oct 20, 2023 -

James Wood AutoPark responded

Thank you for providing us with this feedback, Holly. At James Wood Chevrolet Denton, we continuously strive to improve as a business. We appreciate the opportunity to read reviews like yours, as they help us learn more about the areas in which we need to progress. We would like to speak with you about this issue so we can learn more about what happened, so please contact us directly at your convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

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