Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

James Wood AutoPark - Service Center

Denton, TX

4.7
2,921 Reviews

2,921 Reviews of James Wood AutoPark - Service Center

Sort by
December 16, 2023

Always feel like my car comes out great each service! defiantly recommend Tim in service department! More

by lilybrooke99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

James Wood AutoPark responded

Lily, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

December 16, 2023

My car was in and out and fixed as soon as the service member Tim Wilkins told me. Took care of me and was very patient answering my questions More

by JBRPGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

James Wood AutoPark responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The James Wood Buick GMC Denton Team

December 15, 2023

Was a great experience and the service department did well. They did what they said and was out on time. More

by HCSNORTHTEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

James Wood AutoPark responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

December 15, 2023

Samantha is an excellent advisor. She is always helpful in the maintenance concerns I have regarding my truck. I am very pleased with Samantha's professionalism and genuine interest More

by maryfair13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

James Wood AutoPark responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The James Wood Buick GMC Denton Team

December 15, 2023

Service Manager Jared Laska worked with technician to quickly repair and return my vehicle to me. Provided guidance on next steps to possibly permanently repair my automobile's issue. More

by holley3_75038
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

James Wood AutoPark responded

Thank you so much for your excellent input, Holley! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The James Wood Buick GMC Denton Team

December 15, 2023

Would not trust any one but James wood with my car they are the best and very nice people. More

by DON.WHITESR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

James Wood AutoPark responded

Thank you for the positive review, Don, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The James Wood Buick GMC Denton Team

December 14, 2023

Efficient, fast, and courteous, kept me informed as to status. Have to say more since there is a 15 word minimum More

by LINDANUBE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name was edwin
Report | Print
Dec 14, 2023 -

James Wood AutoPark responded

Linda, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

December 14, 2023

Quick and easy. Easy to book and very very fast. Thank you! Will do it again. More

by MALLISON05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

James Wood AutoPark responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, James Wood AutoPark Management | 940-591-9663

December 14, 2023

Great expertise. Service was fast this time. In and out in two days. Great job. More

by SCOLMENERO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

James Wood AutoPark responded

Thank you for this amazing review! We really appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

December 14, 2023

Took longer than expected. Replacement part not available.so another trip back is in order…..ugh….. More

by jackandmindy911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one introduced themselves
Report | Print
Dec 15, 2023 -

James Wood AutoPark responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, James Wood AutoPark Management | 940-591-9663

1
...
216
217
218
...
293