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James Wood AutoPark - Service Center

Denton, TX

4.7
2,639 Reviews

2,639 Reviews of James Wood AutoPark - Service Center

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October 12, 2023

Samantha was fantastic! !!! She did an excellent job in taking care of our needs for the GMC Sierra. More

by tdbolden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Samantha does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 12, 2023

Great place and the employees care about you and your vehicle. They are one of best dealers I’ve ever done business with. More

by flyinw2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor usually helps me and does great
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Oct 13, 2023 -

James Wood AutoPark responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, James Wood AutoPark Management | 940-591-9663

October 11, 2023

Samantha was outstanding and very helpful, her attitude was great and very pleasing. She ensured that the needs of my visit were addressed. More

by KNICKSCCJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Samantha does for James Wood Buick GMC Denton and our customers. Hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

October 11, 2023

All of your people were polite and very helpful. The roadside assistance man was knowledgeable, polite, skilled and quick. More

by MORRISON.RAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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Oct 12, 2023 -

James Wood AutoPark responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as polite, prompt, and helpful. We will look forward to seeing you again Ray! Sincerely, The James Wood Buick GMC Denton Team

October 11, 2023

It was the fastest time ever! She was very helpful and knowledgeable. She answered all my questions. More

by KAWMOM01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
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Oct 12, 2023 -

James Wood AutoPark responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The James Wood Buick GMC Denton Team

October 11, 2023

The individuals that helped me were great. Great experience with service manager and the receptionist. Overall great experience overall!! More

by GATTSZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

James Wood AutoPark responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

October 11, 2023

I took my car home and it wasn’t fixed. Still leaking fluid. Super obvious it was not fixed. Now I have to be inconvenienced w no car again and I need my car for my job. More

by WINDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

James Wood AutoPark responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Sincerely, The James Wood Buick GMC Denton Team

October 10, 2023

Jared Laska was very helpful with my last two visits. Work performed professional and timely done. More

by BRIDGESLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jared does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 08, 2023

The staff is very courteous and friendly. The service was prompt and timely. Love our Cadillac! More

by LAWSON1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams, Tammy Brooks
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Oct 10, 2023 -

James Wood AutoPark responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

October 08, 2023

I worked with Jarrett again and it was a great experience again. He is on top of his job. More

by RDCARRDENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2023 -

James Wood AutoPark responded

We loved reading this review! Happy customers are our aim, and it appears Jarrett really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, James Wood AutoPark Management | 940-591-9663

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