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James Wood AutoPark - Service Center

Denton, TX

4.7
2,595 Reviews

2,595 Reviews of James Wood AutoPark - Service Center

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January 20, 2025

Please change my email address to henrytr003@gmail. com. Samantha was excellent, also I would like to recognize Shellie Tait for assisting me with my oil change. More

by henry000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

James Wood AutoPark responded

Thank you for your feedback! We're thrilled to hear that Samantha provided you with excellent service, and we appreciate you recognizing Shellie for her assistance as well. We'll ensure that your request to change your email address is processed. If you have any other requests or need further assistance, feel free to reach out. We look forward to serving you at James Wood Chevrolet Denton again! Sincerely, James Wood AutoPark Management | 940-591-9663

January 20, 2025

HE DID A GREAT JOB! ! And EVERYONE THERE IS SO FRIENDLY AND DIANA WITHOUT GIVING SERVICE MADE ME FEEL LIKE A DAUGHTER/CUSTOMER ALSO TYLOR WAS AMAZING AS WELL THANKS GUYS More

by L.BETHESDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana
Jan 22, 2025 -

James Wood AutoPark responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at James Wood Chevrolet Denton. It's fantastic to know that Diana and Taylor made you feel valued and at home. We appreciate your kind words and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 20, 2025

Good service, quick oil change. Though I would have loved to get a full vehicle diagnostic, I did get some of the items that “need attention “ on my vehicle, but would have liked th More

by daisy_jurado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

James Wood AutoPark responded

Thank you, Daisy, for your feedback and for choosing James Wood Chevrolet Denton! We appreciate your kind words about our service and the quick oil change. We understand your desire for a full vehicle diagnostic, and your input is valuable to us as we continuously strive to improve our services. Please feel free to reach out to us if you'd like to discuss further or if there's anything else we can assist you with. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

January 19, 2025

I love this service center. Been coming here for years. Gavyn provided excellent service and kept me informed each step of the way. More

by MTURNER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you've been enjoying our service center at James Wood Chevrolet Denton for years. Gavyn will be grateful to know he made a positive impact by keeping you informed throughout your visit. We appreciate your loyalty and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2025

Gavyn is an exceptional CSR, thank you for the great experience and awesome personal service More

by jetdrvr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

James Wood AutoPark responded

We appreciate your kind words about your experience with us here at James Wood Chevrolet Denton. We're thrilled to hear you received exceptional service. We look forward to welcoming you back soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2025

Vehicle had a recall notice on the tailgate latch that was taken care of by them. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

James Wood AutoPark responded

Thank you for your positive feedback! We're glad to hear that we were able to assist you with the recall notice on the tailgate latch. At James Wood Chevrolet Denton, we strive to ensure the safety and satisfaction of our customers. We appreciate your trust in us and look forward to seeing you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2025

My service adviser Edwin too care of all of my scheduled repair on a reasonable amount of time. Great service! More

by T.SWEATMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us! We're thrilled to hear that Edwin provided great service and took care of your scheduled repairs in a timely manner. At James Wood Chevrolet Denton, we strive to ensure our customers receive the best care possible. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2025

Always an easy and great experience. My service advisor Gavynn is always a pleasure to deal with. Great experience working with this company. More

by kdaulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

James Wood AutoPark responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience at James Wood Chevrolet Denton. It's wonderful to know that Gavynn provided you with excellent service. We appreciate your support and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2025

Rachel is great; she is very attentive, patient and knowledgeable. Each time I have service on my Cadillac she makes sure to prioritize my needs for service and gets me in and out of the service depar More

by CRISSYFINLEY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

James Wood AutoPark responded

Thank you for your kind words about your experience with us at James Wood Chevrolet Denton. We're thrilled to hear that our team, especially Rachel, was able to meet your needs efficiently during your service visit for your Cadillac. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2025

My contact was very nice. It would be nice if this dealership would wash and vacuum my car when serviced. My inspection performed on my car failed but I was not made aware at More

by JDCROMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We're glad to hear that our team member treated you well, but we understand your concerns about not being informed of the inspection results and the service details. We appreciate your feedback on vehicle wash and vacuum services as well. Please feel free to reach out directly to James Wood Chevrolet Denton, and we will ensure your concerns are addressed. We look forward to assisting you in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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