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James Wood AutoPark - Service Center
Denton, TX
2,754 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
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Service Communication
2,754 Reviews of James Wood AutoPark - Service Center
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March 01, 2025
Making an appointment was easy, The service rep, Mike Below, was helpful every step. Check out was easy. Only negative is a fee is charged when you use a credit card! Otherwise, I love James Wood Chev. Below, was helpful every step. Check out was easy. Only negative is a fee is charged when you use a credit card! Otherwise, I love James Wood Chev. More
by mcardlepete
Verified CustomerEmployees Worked With
March 01, 2025
Jared Abel is an excellent, very informative service advisor, would highly recommend this dealership., i might take a few days but the wait is worth it. advisor, would highly recommend this dealership., i might take a few days but the wait is worth it. More
by jose l oropeza
March 01, 2025
Waited less than 1 minute before being approached where the advisor name was givien to me. Waited about 5-10 minutes before being greeted by service advisor. He said it would be 1 hour and 15 minutes to 1 the advisor name was givien to me. Waited about 5-10 minutes before being greeted by service advisor. He said it would be 1 hour and 15 minutes to 1 1/2 hours until ready without car wash. The car was ready between 1 1/2 to 2 hours. All services performed well. Checkout and payment were handled correctly and promptly. More
by RICHARDHALL78
Employees Worked With
February 28, 2025
Wonderful service and the friendliest people! Kept me informed while my car was in service and was repaired quickly! Kept me informed while my car was in service and was repaired quickly! More
by angie.connolly
Employees Worked With
February 28, 2025
Fast and convenient for running rail, and routine maintenance. Easy to work with and fair prices. maintenance. Easy to work with and fair prices. More
by vaughn.eric85
February 28, 2025
They forgot to put my oil plug back in the car after an oil change so now I am in a loaner car waiting for my whole engine to be replaced. oil change so now I am in a loaner car waiting for my whole engine to be replaced. More
by michael.watters
Employees Worked With
February 28, 2025
Everything happens the way it is supposed to. Basic customer service is rare lately. communication is even worse. I am always kept in the loop with you guys concerning my car and I greatly apprec Basic customer service is rare lately. communication is even worse. I am always kept in the loop with you guys concerning my car and I greatly appreciate it More
by CURTIS.TONY47
Employees Worked With
February 28, 2025
They fixed my airbag recall issue in the time promised and gave me a free car wash too. It was much appreciated. Samantha was very pleasant. and gave me a free car wash too. It was much appreciated. Samantha was very pleasant. More
by waylinwhites
Employees Worked With
February 28, 2025
Great Service. Kept me updated. Quality repair. Jesse was fantastic throughout the process. I would recommend James Wood Collision center. Kept me updated. Quality repair. Jesse was fantastic throughout the process. I would recommend James Wood Collision center. More
by jmilano54
February 28, 2025
The staff was friendly, and the waiting room was nice. The snacks and drinks. thanks The snacks and drinks. thanks More
by DOUGLANT74
Employees Worked With
