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James Wood AutoPark - Service Center

Denton, TX

4.7
2,798 Reviews

2,798 Reviews of James Wood AutoPark - Service Center

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February 28, 2025

James Wood has always had a great service department and have treated our cars with high excellence, as well as us! More

by LAMRAM0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that you've consistently received excellent service from James Wood Chevrolet Denton and that we've taken great care of both you and your vehicles. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 28, 2025

Service is everything to me after I buy a new truck. Glad to of met Tim Wilkins my service advisor. He got me in and out and kept me informed to what was going on during my last visit. Could not have More

by stevekozubek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Tim provided you with exceptional service during your visit to James Wood Chevrolet Denton. It's great to know that you felt informed and well taken care of while getting your new truck serviced. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 28, 2025

My Service Advisor was very helpful and accommodated my scheduling needs. My vehicle was serviced and ready in a timely manner. More

by ashley.patterson0810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that your Service Advisor was helpful and that your vehicle was serviced promptly. At James Wood Chevrolet Denton, we always strive to accommodate our customers' needs. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

February 28, 2025

Was very helpful got me in an out before the I new it very satisfied More

by don79410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

James Wood AutoPark responded

Thank you for your fantastic review! We're thrilled to hear that you found our team at James Wood Chevrolet Denton helpful and that we could get you in and out quickly. Your satisfaction is our top priority, and we look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 28, 2025

Awesome service. Super fast and friendly. Explained everything well. Gavynn was awesome to work with. More

by toni.hooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

James Wood AutoPark responded

Thank you, Toni! We appreciate your kind words about the awesome service you received at James Wood Chevrolet Denton. We're thrilled to hear that Gavynn provided you with fast and friendly assistance while explaining everything clearly. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 27, 2025

Service department is horrible on contacting you on car repair. Horrible customer service. Definitely never going back. More

by Rwhatley28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Laska
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your frustration regarding communication during your car repair. At James Wood AutoPark, we strive to provide excellent service, and your feedback is invaluable in helping us improve. We encourage you to reach out to us directly so we can address your concerns and work towards a resolution. Sincerely, James Wood AutoPark Management | 940-591-9663

February 27, 2025

Once again my serviceman Jarrett came through. He kept me updated as to the findings as well as the projected fees. The vehicle was ready when promised and with all the work done More

by SALVAGNO54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that Jarrett provided you with excellent service at James Wood Chevrolet Denton. Keeping our customers informed is a priority for us, and we’re glad he was able to do that for you. We appreciate your trust in us and look forward to seeing you again for your future service needs! Sincerely, James Wood AutoPark Management | 940-591-9663

February 27, 2025

Gavynn is the man! Always a good experience when he is the one servicing my car. More

by jacobrice12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Gavynn at James Wood Chevrolet Denton. It’s always our goal to provide excellent service, and we appreciate your support. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

February 27, 2025

The service department does not provide loaner cars, as was promised by the sales department when I leased the car. More

by lancewampler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Loch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us, Lance. We understand your frustration regarding the lack of loaner car availability, especially after it was mentioned during your leasing process at James Wood AutoPark. Your feedback is valuable, and we strive to meet the expectations set by our sales team. Please feel free to reach out to us directly, and we would be happy to discuss this matter further and work towards a resolution. Sincerely, James Wood AutoPark Management | 940-591-9663

February 26, 2025

It took over 6 hours to do what was I was told was a 3 hour fix More

by jcdewd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand that waiting longer than expected can be frustrating. Your feedback is valued, and we are committed to improving our service to meet our customers' expectations. If you'd like to discuss this further, please feel free to contact us directly. We appreciate your patience and hope to serve you better moving forward. Sincerely, James Wood AutoPark Management | 940-591-9663

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