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James Wood AutoPark - Service Center

Denton, TX

4.7
2,799 Reviews

2,799 Reviews of James Wood AutoPark - Service Center

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February 26, 2025

It took over 6 hours to do what was I was told was a 3 hour fix More

by jcdewd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand that waiting longer than expected can be frustrating. Your feedback is valued, and we are committed to improving our service to meet our customers' expectations. If you'd like to discuss this further, please feel free to contact us directly. We appreciate your patience and hope to serve you better moving forward. Sincerely, James Wood AutoPark Management | 940-591-9663

February 26, 2025

Very good service as always. Taylor was our service advisor and did an awesome job. More

by charlie82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

James Wood AutoPark responded

Thank you for your kind words, Charlie! We're thrilled to hear you had a great experience at James Wood Chevrolet Denton and that Taylor provided excellent service. We appreciate your support and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 26, 2025

Tim is the service rep that I have dealt with since I purchased my truck. He is always very professional, friendly, and keeps you informed. He has always been great! Thanks Jason More

by jwjrope9238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jagger McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We’re thrilled to hear about your positive experiences with Tim at James Wood Chevrolet Denton. Our team takes pride in providing professional and friendly service, and it's great to know that Tim has been able to keep you informed during your visits. We appreciate your support and look forward to assisting you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 25, 2025

Exceptional people, Mike and Jerry Hawkins are greatest to work with. Recommend them and James wood More

by hawksnet4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Hawkins, make ready
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Feb 27, 2025 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that Mike and Jerry provided you with exceptional service at James Wood AutoPark. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 25, 2025

Communication is the key to great service. I had the opportunity to visit with Tim Wilkens Friday regarding an appointment for an oil change, in which he responded for me to bring the Corvette More

by jmr269861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Tim and the service you received for both your vehicles at James Wood AutoPark. Tim and our team strive to provide timely and effective service, and it's great to know we hit the mark for you. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 25, 2025

Very good customer service, I would recommend James Wood Auto Park for your vehicle needs. Mike in the service department was awesome, also the gentleman that gave me a ride home was great! More

by Gerald Leon Hoefler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We appreciate your kind words about the customer service you received at James Wood AutoPark. We're glad to hear that Mike in the service department made a positive impression, and we'll be sure to share your feedback with him. We look forward to serving you again for all your vehicle needs! Sincerely, James Wood AutoPark Management | 940-591-9663

February 25, 2025

Tim Wilkins is great always helpful and courteous. He does what it takes to help me. More

by Tkorpal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that Tim has been so helpful and courteous during your visits to James Wood AutoPark. We appreciate your feedback and look forward to assisting you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 23, 2025

Great friendly professional sales staff. Responded very quickly and professionally to my questions and concerns. More

by bill44dean
Recommend Dealer
Yes
Employees Worked With
Ray O'Rourke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Fogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our friendly and professional sales staff at James Wood Chevrolet Denton. It's our goal to respond promptly and cater to our customers' needs. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 22, 2025

Have purchased my last 3 vehicles from James Wood. Personally acquainted with several long-time employees and trust them implicitly. More

by BHJ.GMG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Williams
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Feb 25, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you've chosen James Wood Chevrolet Denton for your last three vehicle purchases. Building relationships with our customers is essential to us, and we're glad to know you trust our team. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 22, 2025

Jared was very helpful. In and out quickly. Checked a couple extra items I was concerned about while I was there. No issues. Online appointment scheduling is great for a More

by bryan.mason67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Jared was able to assist you and address your concerns effectively. It's great to know that you appreciate our online appointment scheduling as well. We look forward to serving you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

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