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James Wood AutoPark - Service Center

Denton, TX

4.7
2,603 Reviews

2,603 Reviews of James Wood AutoPark - Service Center

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December 02, 2024

Very quick and easy to get an appointment for service. They provided very good service and were very responsive to all questions. More

by DANA.HATHAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that your experience at James Wood Chevrolet Denton was quick and easy, and that our team was responsive to your questions. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 02, 2024

My Suburban was damaged while the in for a new transmission and you refused to repair the damage and said the damage was there when the Suburban as brought in. Not true. The car had hail damage More

by JKAB11
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

James Wood AutoPark responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

December 02, 2024

One thing to fix turn on several returns to fix different problems made up for negligence More

by PYCBUSINESS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We are disappointed to hear your concerns about the issues you faced at James Wood Chevrolet Denton. We strive to provide the best service possible and request that you reach out to us directly so we can discuss this further and work towards a resolution. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663

December 01, 2024

I'm always impressed of the above and beyond service and personal touch. Thank you to Taylor and staff. And the super kindness of Franklin. More

by Susan Coffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton. It's wonderful to know that Taylor and our staff, along with Franklin, made a positive impact on your visit. We appreciate your support and look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 28, 2024

very good very good g g g g g g g g g g g g More

by FDSIMON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

James Wood AutoPark responded

Thank you for leaving us a 5-star review! We truly appreciate your positive feedback. At James Wood Chevrolet Denton, we strive to provide excellent service and we look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 28, 2024

Customer service focus is excellent and appreciated. Kept me informed and service was completed sooner than promised. More

by ronbourland
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that you appreciated our customer service and timely service at James Wood Chevrolet Denton. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 28, 2024

Modern and efficient place. . oil change smooth and fast… nice waiting room , free coffee a nice feature… employees are courteous and helpful. More

by ADE500C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

James Wood AutoPark responded

Thank you for taking the time to share your wonderful experience! We're thrilled to hear that you found James Wood Chevrolet Denton to be modern and efficient, and that your oil change was smooth and fast. It's great to know that you enjoyed our waiting room and the complimentary coffee. Our team takes pride in providing courteous and helpful service, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 28, 2024

My service advisor is a true professional, really took care of my needs and it was a very smooth transaction More

by Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that your service advisor provided you with such professional care and that your transaction was smooth. At James Wood Chevrolet Denton, we strive to ensure that all our customers have a great experience. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 28, 2024

Great service went in for and oil change not knowing that my first oil change was free that was great news More

by shanester1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton, especially with your free oil change. Our team is always here to provide excellent service. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 27, 2024

SERVICE DEPARTMENT IS GREAT SERVICE WRITER EDWIN CHAN IS AWESOME TO WORK WITH.... GOOD JOB EDWIN. More

by Nlburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN CHAN
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Dec 03, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service department and that Edwin provided you with excellent assistance. Your kind words will surely motivate our team at James Wood Chevrolet Denton. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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