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James Wood AutoPark - Service Center

Denton, TX

4.7
2,615 Reviews

2,615 Reviews of James Wood AutoPark - Service Center

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November 28, 2024

very good very good g g g g g g g g g g g g More

by FDSIMON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

James Wood AutoPark responded

Thank you for leaving us a 5-star review! We truly appreciate your positive feedback. At James Wood Chevrolet Denton, we strive to provide excellent service and we look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 27, 2024

Jared was my service advisor and did an excellent job with keeping me updated with the service on my truck. More

by samuel.gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

James Wood AutoPark responded

Thank you for the wonderful review! We're glad to hear that Jared provided excellent service and kept you updated on your truck. We truly appreciate your feedback and look forward to assisting you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

November 27, 2024

SERVICE DEPARTMENT IS GREAT SERVICE WRITER EDWIN CHAN IS AWESOME TO WORK WITH.... GOOD JOB EDWIN. More

by Nlburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN CHAN
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Dec 03, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service department and that Edwin provided you with excellent assistance. Your kind words will surely motivate our team at James Wood Chevrolet Denton. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 27, 2024

Courteous and helpful with my recent oil change and tire rotation. Fast service and very friendly More

by melanieshults
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with your oil change and tire rotation at James Wood Chevrolet Denton. Our team strives to provide fast and friendly service, and we appreciate you taking the time to share your feedback. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 26, 2024

The staff and Samantha were extremely helpful and professional. They went above and beyond to make sure all my issues were addressed and handled properly. More

by asawyer521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team and that Samantha was able to assist you effectively. At James Wood Chevrolet Denton, we pride ourselves on providing exceptional service, and it's great to know we met your expectations. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 26, 2024

Jarret did a great job! I was there for a recall update and oil change. Great service by Jarret took care of everything including by ride to and from the dealership while my More

by RWAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that Jarret provided you with excellent service during your recall update and oil change. At James Wood Chevrolet Denton, we strive to make every visit as smooth as possible, and we're glad that Jarret took care of your transportation needs as well. We appreciate your feedback and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 26, 2024

Randy was very professional and made sure that all work was done to my satisfaction. Highly recommend asking for him! More

by BKINDER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Felder
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Dec 03, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Randy provided you with professional service and ensured your satisfaction. We appreciate your recommendation and hope to see you again at James Wood Chevrolet Denton for any of your future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

November 25, 2024

My 2024 Silverado started having transmission problems the day after my software update. 3 different times it wouldn't shift into reverse. Also, it showed reduced acceleration, or something similar to tha More

by rguditis5
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Wilkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your frustration regarding the issues with your 2024 Silverado. We appreciate your feedback and want to ensure your vehicle is addressed as soon as possible. Please reach out to us directly at James Wood AutoPark, and we will do our best to assist you further. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663

November 25, 2024

Service was great, 5 recalls were done on my truck. However, the $45.00 detail/wash was terrible. They missed entire sections in the middle of the hood and the roof. More

by shoodjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We're glad to hear that the service on your truck was great and that we were able to address the recalls. However, we understand your concerns regarding the detailing. We appreciate your feedback and want to ensure our standards are met. Please feel free to reach out to us so we can discuss this further and work towards a solution. Sincerely, James Wood AutoPark Management | 940-591-9663

November 24, 2024

Great Sevice from Jarret A. I called him with an issue and cover t with my vehicle. We narrowed it down to identify the problem with an appointment and resolution the next day More

by TLSMITH_III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

James Wood AutoPark responded

Thank you for your kind review! We're thrilled to hear about your positive experience with Jarret at James Wood Chevrolet Denton. It's great to know he was able to help you identify and resolve the issue with your vehicle promptly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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