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James Wood AutoPark - Service Center

Denton, TX

4.7
2,732 Reviews

2,732 Reviews of James Wood AutoPark - Service Center

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October 29, 2024

Jared Laska is an AMAZING service advisor and the only reason I've stayed a customer for almost 3 years now. However, I have finally had enough. My car only has ~65k miles on it and every repair I have ha More

by as123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We appreciate your kind words about Jared; he truly is a valuable member of our team at James Wood Chevrolet Denton. However, we understand your frustration regarding the repeated repairs on your Buick. It's concerning to hear about the challenges you've faced with our mechanics, and we take this feedback seriously. We encourage you to reach out directly to discuss your experience further. Your satisfaction is important to us, and we want to ensure we address your concerns properly. Thank you for being a loyal customer for these past three years. Sincerely, James Wood AutoPark Management | 940-591-9663

October 29, 2024

Rachel went above and beyond, we were pleased with her help, she informed us on what was done to our vehicle More

by sharongirtmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

James Wood AutoPark responded

Thank you for your fantastic review! We're thrilled to hear that Rachel went above and beyond to assist you and kept you informed about the work done on your vehicle. At James Wood AutoPark, we strive to provide exceptional service, and it's wonderful to know we met your expectations. We look forward to seeing you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 29, 2024

Service team always does a great job of listening to your needs and getting you in and out quickly, which is appreciated. More

by Manuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

James Wood AutoPark responded

Thank you for your kind words, Manuel! We're thrilled to hear that our service team at James Wood AutoPark has been attentive to your needs and provided you with quick service. We appreciate your feedback and look forward to seeing you again for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

October 29, 2024

This dealership is very responsive to my service requirements. Taylor does an excellent job for me. More

by DAN.OWENS1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

James Wood AutoPark responded

Thank you for your review, Dan! We appreciate your feedback and are glad to hear that you found James Wood AutoPark responsive to your service needs. It's great to know that Taylor is doing an excellent job for you. If you need anything in the future, don't hesitate to reach out. We're here to help! Sincerely, James Wood AutoPark Management | 940-591-9663

October 29, 2024

Solved the problem with my car in no time and had it fixed within a timely manner. More

by ZELATROID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that we were able to solve the problem with your car promptly. At James Wood AutoPark, we strive to provide timely and efficient service to our customers. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 28, 2024

Jarrett too care of our service needs - Great service. Always reliable and helpful with recommendations. More

by GWALL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Jarrett provided you with great service and was helpful with your recommendations. At James Wood Chevrolet Denton, we strive to ensure our customers have a reliable and satisfying experience. We look forward to assisting you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 27, 2024

Great folks providing great insight and updates to each step along the process appreciated the customer service focus More

by FRANCOEUR.DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trish Cheaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

James Wood AutoPark responded

Thank you, Dave! We truly appreciate your kind words about the team at James Wood AutoPark. It's great to hear that you found our customer service and updates helpful during your process. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 27, 2024

The service and sales department have earned my business because of the straight forward approach that I appreciate. More

by joe.shawn.aultman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We’re thrilled to hear that both our service and sales departments at James Wood AutoPark have met your expectations with a straightforward approach. We truly value your business and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 26, 2024

Service was performed in a timely matter and service advisor was helpful and very friendly. More

by DJROBESON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that your service experience at James Wood AutoPark was timely and that our advisor made your visit enjoyable. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 26, 2024

Jarrett is always helpful and the service was fast. Waiting area is clean and comfortable. More

by HINHOUSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you found our service fast and our waiting area comfortable. We appreciate your kind words about our team at James Wood AutoPark. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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