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James Wood AutoPark - Service Center
Denton, TX
2,904 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,904 Reviews of James Wood AutoPark - Service Center
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July 31, 2025
Samantha was my service rep for this visit, and she was fantastic. She kept me informed regarding the status of my vehicle while in service, and worked to quickly resolve some issues that were encountered fantastic. She kept me informed regarding the status of my vehicle while in service, and worked to quickly resolve some issues that were encountered while servicing my vehicle. More
by CADDOJUMPER
Verified CustomerEmployees Worked With
July 31, 2025
Friendly staff and great service. The service took a little longer than expected but very happy with the quality of the service. The service took a little longer than expected but very happy with the quality of the service. More
by rpcj_gar
Employees Worked With
July 31, 2025
Samantha is awesome. She took care of me service needs and ensured communication was great. She took care of me service needs and ensured communication was great. More
by magiaone
Employees Worked With
July 30, 2025
Jarret was great. Kept us updated and apologetheic when service was running long. Thank you Kept us updated and apologetheic when service was running long. Thank you More
by AaronM
Employees Worked With
July 30, 2025
He would rather pleasant I liked tim. I will be returning and next year I will probably come in to buy another new car. I will be returning and next year I will probably come in to buy another new car. More
by KNAPP.PHIL
Employees Worked With
July 29, 2025
Great service department they handle all my service needs. They had to replace the transmission pan on my car needs. They had to replace the transmission pan on my car More
by Tdan
Employees Worked With
July 29, 2025
All went well, however the shuttle drive back to dealership to pick up my car was an interesting ride! dealership to pick up my car was an interesting ride! More
by JL
Employees Worked With
July 29, 2025
Dropped off truck, new part out on, called quickly and courteously, as always! They even washed my truck! courteously, as always! They even washed my truck! More
by fbrawner
Employees Worked With
July 28, 2025
I made appt. and got right in. service was quick, I would recommend James Wood. and got right in. service was quick, I would recommend James Wood. More
by jaystanley6
Employees Worked With
July 28, 2025
Normally I have no issues with James Wood; however, this time I was very disappointed in how my vehicle was return to me. I simply took my vehicle in to have an alignment completed. After getting the vehicl time I was very disappointed in how my vehicle was return to me. I simply took my vehicle in to have an alignment completed. After getting the vehicle home I noticed that fingerprints and footprints of black grease or black dirt was all over the interior of my vehicle. What hack me off the most is that I had just spent $350 to have the vehicle detailed the week before. I am also not sure that the alignment was completed right, as it seems as if it is still all over the road. I still may need them to look at it again. I had just had the same vehicle in three days before to have a recall completed and did not have this issue and the recall was working on the interior of the vehicle. If I have to take it back to ensure that alignment was completed correctly, I will be sure to inform all the team member that I will NOT allow this to happen again. More
by britt_nee
