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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,621 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,621 reviews

August 22, 2024

Jason and his team made the buying process so easy! He was able to locate the truck I was looking for and get it in very quickly. He was very knowledgeable and professional. He had everything ready More

by ERICR6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Culpepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Jason and his team at James Wood Chevrolet Buick GMC Decatur made your buying process easy and efficient. It’s great to know that you found the truck you were looking for and that Jason's professionalism and knowledge made a positive impact. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 21, 2024

Brian was great, Kept me informed and the service on my vehicle was done in a timely manner. More

by LILBIT112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian - Service Department
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Aug 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that our team kept you informed and provided timely service for your vehicle. I appreciate your feedback and look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 20, 2024

Outstanding Experience with Karen & Asa! Highly recommend choosing James Wood in Decatur for your next car buying experience! More

by mollykinsey2015
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your glowing review! I'm thrilled to hear you had an outstanding experience with Karen and Asa at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to me! I look forward to assisting you again for your next car buying experience. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 20, 2024

Made it very quick and easy to buy from them , we weren’t stuck at a dealership all day long. Andrew was helpful and made sure we got what we needed. More

by dylanfedei514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew , Belden
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Aug 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm glad to hear that you had a quick and easy purchasing experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Andrew was helpful in ensuring you got what you needed. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 20, 2024

Great experience. Very knowledgeable sales person. I would highly recommend this dealership to friends and family. More

by pickoil55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our knowledgeable sales team at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to me, and I look forward to serving you and your friends and family in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 20, 2024

Clay Estes was very professional, knowledgeable and a long time friend and made me feel like a family member, thanks and GOD BLESS !! More

by Snuffysurfdude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I am thrilled to hear that Clay made your experience at James Wood Chevrolet Buick GMC Decatur so positive. It’s wonderful to know he provided you with excellent service and a friendly atmosphere. I appreciate you taking the time to share your experience and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 19, 2024

Thank you for a job well done, it is appreciated very much. Will be back for all services needed. More

by christy.keesee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Christy! I truly appreciate your feedback and I am thrilled to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. I look forward to serving you again for all your future needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 19, 2024

Great service in a timely manner and a car wash to boot. Could not be any better. More

by eddied53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear that you received great service and enjoyed the car wash at James Wood Chevrolet Buick GMC Decatur. I strive to provide the best experience possible, and your kind words motivate us to keep up the good work. I look forward to welcoming you back next time! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 19, 2024

Chris and his dad are a true blessing, no pressure sale, truthful and considerate. I have an amazing car that they found for me when I didn’t really know what I was able to afford. Hopefully this will be th More

by mendylmdavis00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
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Aug 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that Chris and his dad provided you with a no-pressure experience and helped you find an amazing car at James Wood Chevrolet Buick GMC Decatur. It's great to know you felt supported throughout the process. I look forward to welcoming you back for your next vehicle when the time comes! Enjoy your new car! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 18, 2024

In the 10 years I have owned my Terrain, I have never had anything less than excellent service at James Wood Motors More

by CONNIEBRAWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Connie! I'm thrilled to hear that you've consistently received excellent service at James Wood Chevrolet Buick GMC Decatur over the past 10 years. I truly appreciate your loyalty and look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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