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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,212 Reviews
Your DECATUR TRUCK Dealer
Welcome to James Wood Motors, where we proudly serve Texas customers with a wide selection of new and used cars, trucks, and SUVs from Chevy, Buick, GMC, and Hyundai. Please feel free to research financing options or request a quick quote on a vehicle. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of your dream car. We are conveniently located near Saginaw and Rhome, so stop in and visit us today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,212 reviews
May 09, 2023
Good customer service, was even offered complimentary breakfast. Went in for just an oil change and it took a little longer than I wanted (over an hour). Oil change at a dealership can be expected to be breakfast. Went in for just an oil change and it took a little longer than I wanted (over an hour). Oil change at a dealership can be expected to be longer but I'd like to get out quicker than that. More
by AAP3535
Verified CustomerEmployees Worked With
Zach
Helpful May 09, 2023
Misty at James Wood made the car buying experience easy. I was undecided about the model of car I wanted. She made sure I knew the differences between the models and I left with the car I wanted. I will I was undecided about the model of car I wanted. She made sure I knew the differences between the models and I left with the car I wanted. I will definitely go back when it is time for another purchase. More
by cindies34
Employees Worked With
May 08, 2023
I was very happy from start to finish with the way I was treated and Misty went above and beyond to answer all questions and get just what we wanted treated and Misty went above and beyond to answer all questions and get just what we wanted More
by mwharbin1
Employees Worked With
May 08, 2023
Buying a new car can sometimes be a difficult endeavor. However, Shelly made the entire experience easy and without any issues. She was fantastic to work with. Shelly is friendly, knowledgable and accommo However, Shelly made the entire experience easy and without any issues. She was fantastic to work with. Shelly is friendly, knowledgable and accommodating. Trey, the sales manager, was the same. No hiccups whatsoever More
by slohiony
Employees Worked With
Shelly
May 07, 2023
How can you be so proud of your 12pt inspection but yet when a vehicle comes in with the check engine light on you refuse to check it out because we didn’t have an appointment ???? The least you could have when a vehicle comes in with the check engine light on you refuse to check it out because we didn’t have an appointment ???? The least you could have done was put your machine on it to make sure it wasn’t anything serious and then tell us to please make an appointment . But that is not what happened . You told us we came in for an oil change and since we didn’t have an appointment you would not be able to check on the check engine light!😡 More
by SMSING21
Employees Worked With
Unknown
May 07, 2023
Friendly, knowledgeable, patient, accommodating. Word Word Word Word Word Word Word Word Word. I'm not a person of many words. Word Word Word Word Word Word Word Word Word. I'm not a person of many words. More
by SAVERSANDY
Employees Worked With
May 07, 2023
Great service department. Communication was exceptional! Service writer was very informative and explained all the services performed. Communication was exceptional! Service writer was very informative and explained all the services performed. More
by JKOLB
Employees Worked With
Service Department
May 06, 2023
Ricky was fantastic did exactly what he said he would do and on my timeframe. Hard to find good customer service hese days . and on my timeframe. Hard to find good customer service hese days . More
by chris.cm3services
Employees Worked With
