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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,388 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,388 reviews
February 15, 2024
Karen made the buying experience seamless. Pleasure to work with and very thorough in going over the vehicle after the sale was done. Will be back to shop with again! Pleasure to work with and very thorough in going over the vehicle after the sale was done. Will be back to shop with again! More
by bgatlin0
Verified CustomerEmployees Worked With
February 14, 2024
I was clear in the description of the problem and the tech wasn't interested in identifying the problem tech wasn't interested in identifying the problem More
by mkbyram
Employees Worked With
February 14, 2024
We stopped by to see Steve Frazier to tell him what were looking for and he looked around and found one in 2 days. looking for and he looked around and found one in 2 days. More
by becky.irland
Employees Worked With
February 13, 2024
Took 2. 5 hours for an oil change even after scheduling an appointment. Needs loaner vehicles equivalent to the vehicle you brought in. 5 hours for an oil change even after scheduling an appointment. Needs loaner vehicles equivalent to the vehicle you brought in. More
by claytonmcgilvray
Employees Worked With
February 12, 2024
I have purchased vehicles there since the 80's i have never had a bad experience its a great dealership never had a bad experience its a great dealership More
by kentnorth45
Employees Worked With
February 11, 2024
Easy and smooth transaction. Communions top notch and they really went out of there way to make things easy. Will absolutely be back. Communions top notch and they really went out of there way to make things easy. Will absolutely be back. More
by cody.s.shook
Employees Worked With
February 11, 2024
Very clean and friendly staff. Wait time wasn’t to long.A little pricey easy scheduling Wait time wasn’t to long.A little pricey easy scheduling More
by myrakirby8
Employees Worked With
February 11, 2024
Great customer service! AutoNation in North Richland hills said it would take 6 weeks before they can look at my truck, James Wood service department had it fixed in a week. AutoNation in North Richland hills said it would take 6 weeks before they can look at my truck, James Wood service department had it fixed in a week. More
by stevendesanto1
February 11, 2024
Service is all ways outstanding. This is the only place we like to go. Thank you This is the only place we like to go. Thank you More
by CLYDEWALL43
Employees Worked With
February 10, 2024
Bryan listened and kept me informed throughout the morning. When he said I was going to need to leave mine for a few weeks, he got me a loaner. Thank you. morning. When he said I was going to need to leave mine for a few weeks, he got me a loaner. Thank you. More
by hmbalzen
