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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,585 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,585 reviews

January 24, 2024

Easy online scheduling for service. Service was performed in a timely manner. Staff was helpful and friendly! More

by shelley.graben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We truly appreciate you taking the time to write about your experience at our service department, Shelley. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

January 23, 2024

Great to trade with. Never any pressure. Always friendly Have found the best buys at james woods More

by jlwampler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to James Wood Chevrolet Buick GMC Decatur. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 23, 2024

Tyler was super easy to work with. Answered all of my questions, showed me a range of vehicles, and found just what I was looking for. The gentleman that helped with my sales paperwork More

by Daniel N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving this remarkable feedback, Daniel. We appreciate your comments and are happy to hear that Tyler was able to meet your needs. At James Wood Chevrolet Buick GMC Decatur, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 23, 2024

Rocco and the whole James Wood team were amazing to work with! Great buying experience! We will continue to buy our vehicles from them. More

by klcase24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rueben in finance.
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Jan 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 23, 2024

It's very nice and very clean and they will get it in and out More

by enochframe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! We really appreciate your business. If you need anything down the road, please do not hesitate to reach out. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

January 22, 2024

They were able to get the truck I wanted at an affordable , discounted, reasonable price More

by ty19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback. I'm happy to hear that you had a positive experience and were able to find a great deal on the truck you wanted. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 22, 2024

Shelley R was incredible! I felt comfortable asking questions and she was extremely knowledgeable. I would recommend my family and friends to her without hesitation! More

by rena3k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Renaud
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Jan 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Rena, thank you for reviewing your time spent at James Wood Chevrolet Buick GMC Decatur. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Shelley is a dedicated member of our team who commits herself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 21, 2024

We had a great buying experience at James Woods. Our salesman, Steve, was very helpful. Offered to walk the lot in search of the Buick suv my Mother wanted. Got the keys for us and offered to take h More

by sdvigil56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Steve was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 21, 2024

Fast affordable and friendly. I would recommend them to any of my friends! James Wood Motors rock! More

by jamesmhiggins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, James. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 21, 2024

Good experience fast and courteous that’s all I have to say about that thank you More

by terryhighfill27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Baugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coalby Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Harwell
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Jan 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to provide this feedback, Terry. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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