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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,583 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,583 reviews
January 01, 2024
I have dealt with Zak a service adviser for about 7 to 9 years now and he has been great he is not ALL ABOUT THE MONEY he is honest and is truthful about what needs to be done. They have been very good and years now and he has been great he is not ALL ABOUT THE MONEY he is honest and is truthful about what needs to be done. They have been very good and honest to me only place I've taken my vehicles for the last 7 or 8 years and I'm very pleased with their service and there honesty especially Zak the service advisor he is top notch More
by odiswaynebickers
Verified Customer
December 31, 2023
This was by far one of the best vehicle buying experiences we’ve had! Tyler is an exceptional salesman and was very accommodating as well as knowledgeable about the vehicles we test drove. experiences we’ve had! Tyler is an exceptional salesman and was very accommodating as well as knowledgeable about the vehicles we test drove. More
by DANIELLE.HIBBS78
Employees Worked With
December 31, 2023
Staff is always courteous. They fixed the problems. I will always choose James Wood - whether it’s sales or service. They fixed the problems. I will always choose James Wood - whether it’s sales or service. More
by HWARD0906
Employees Worked With
December 31, 2023
The buying experience from this dealership was the best I have ever experienced! From the sales person to the finance guy all was a very pleasant experience!! have ever experienced! From the sales person to the finance guy all was a very pleasant experience!! More
by wyattsheetmetal
Employees Worked With
December 30, 2023
Experts at what they do and very knowledgeable about their vehicles. It was the easiest vehicle purchase I’ve ever made their vehicles. It was the easiest vehicle purchase I’ve ever made More
by CHICNRON
December 30, 2023
Always nice and friendly with the best price I can find in town. It’s like family in town. It’s like family More
by heathbroe
Employees Worked With
December 30, 2023
We worked with Karen Pattison when we bought our Traverse in October (put money down on it in August). We appreciated her customer service so much, that when we lost our truck in a fire, we chose to work wit in October (put money down on it in August). We appreciated her customer service so much, that when we lost our truck in a fire, we chose to work with her when we ordered our truck. There were dealerships much closer that we could have ordered our truck from, but we value good customer service. Karen is the reason we are repeat customers. More
by topsyburk
Employees Worked With
December 29, 2023
Always excellent service, service advisors and staff are always cheerful and willing to help! That is why I drive 80 miles one way for my service! always cheerful and willing to help! That is why I drive 80 miles one way for my service! More
by abknowles6613
Employees Worked With
Bryan in service
December 29, 2023
My experience was fast and easy! ! I would highly recommend Bob Miller at James Wood to anyone looking to buy a new car! ! I would highly recommend Bob Miller at James Wood to anyone looking to buy a new car! More
by t_jasperson99
Employees Worked With
