Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,585 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Contact Dealership
View Awards

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 2,585 reviews

November 25, 2023

We have a GMC I like it very much its now three years old , problems at all a very good automobile. We bought this new off the floor. More

by NANCEB6371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! I really appreciate your business, Nance. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 25, 2023

I live about 80 miles away from you. I used your web site to find the SUV I was looking for. Your salesman was very helpful over the phone and in person. It was well worth the drive. More

by mullinsgh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MARIO GRIEGO
Report | Print
Nov 28, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, I love hearing from happy customers. I know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact me if you have any questions on your new vehicle. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 24, 2023

Only dealership I’ve used in the last 23 years. Very attentive staff in all departments. More

by unclebuckm24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Garrett
Report | Print
Nov 27, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 23, 2023

Anytime I am in the market for a new truck this is the dealership I trust and will purchase from. The inventory is always great and the friendly staff give me the best deal possible. More

by coachswartz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We love hearing about customers who have had a terrific experience at James Wood Chevrolet Buick GMC Decatur. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 22, 2023

It is very nice to have the same Salesperson for many years. It is the salesperson who makes the Dealership More

by TIMHARR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Tim, thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 22, 2023

Brad Gunter is the absolute best! James Wood is the my dealership of choice. Thank you. More

by SHADEPRO.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review. I'm glad to hear that you had a positive experience with Brad and I look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 22, 2023

Everything done right the first time. Experienced technicians for servicing a diesel truck. Easy to get service scheduled More

by C.GONZAGOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 21, 2023

It is Nice to be able to take my vehicles and have the necessary maintenance done easily More

by GONFISHIN001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 22, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 21, 2023

James Wood is the best! A wonderful group of people and a fabulous experience. Highly recommend! More

by joann.meriwether
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
Report | Print
Nov 22, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Joann, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 20, 2023

The process was easy and had no issues. We were not pushed to do anything we didn't want to do. So no pressure! More

by pro1safety
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Griego
Report | Print
Nov 22, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to James Wood Chevrolet Buick GMC Decatur. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

1
...
189
190
191
...
259