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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,617 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,617 reviews

November 21, 2023

It is Nice to be able to take my vehicles and have the necessary maintenance done easily More

by GONFISHIN001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 22, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 20, 2023

The process was easy and had no issues. We were not pushed to do anything we didn't want to do. So no pressure! More

by pro1safety
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Griego
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Nov 22, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to James Wood Chevrolet Buick GMC Decatur. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 20, 2023

Mario was wonderful to work with! Super knowledgeable and helpful. I will definitely buy another vehicle from him in the future! More

by tihutchison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario
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Nov 22, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Mario and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 19, 2023

Great people. Great selection. It was an awesome experience! We will recommend them to everyone! More

by jolynda.york
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coalby Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us, Jolynda! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 19, 2023

Good quality job all the way around from estimate to pick up. I highly recommend. More

by STUART.T.HIGHLANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lara
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Nov 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I cannot thank you enough for this glowing review of our service center, Stuart! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 19, 2023

James Woods in Decatur, Tx. is awesome!!!!!! Steve in Auto Repair was very helpful and courteous. More

by USSARIZONA62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Auto maintence
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Nov 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Buick GMC Decatur team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 18, 2023

Easy transaction. Upfront information. Great experience! Brad Bunch was a pleasant salesperson to have take care of us. More

by mwhitaker777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Bunch
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Nov 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at James Wood Chevrolet Buick GMC Decatur! If there is anything else I can do for you, please feel free to give me a call. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 18, 2023

Always have great service and done with in a reasonable time frame. I will keep returning More

by RUSTY.STEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Dyson
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Nov 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Rusty, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 17, 2023

I have bought 4 vehicles from James Wood and the experience is always pleasant and easy. More

by cmetting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Ranaud and Brad Bunch
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Nov 20, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 17, 2023

I have used this dealership for several years and wouldn't think of buying any where else.At present I have purchased 7 trucks. More

by BILLNEWBY5712
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Karen Garrett retired
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Nov 20, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Hi Bill, and thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

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