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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,863 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,863 reviews

September 30, 2026

This is the 3rd vehicle I have purchased from this dealership. This is not a high-pressure sales pitch dealership. Very relaxed and comfortable experience. AGAIN ..... I am very happy with my exper More

by sargentmiron55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur, and I'm thrilled to hear that you had such a relaxed and comfortable experience during your purchases. It's always our goal to provide a stress-free environment for our customers. We look forward to serving you again in the future! Our team is proud to serve customers in Keller, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 30, 2026

I had a decent experience with the dealership. This is my second time purchasing a vehicle from James Wood Chevrolet in Decatur, Texas. More

by sarahlynnlove
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Anderson
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Oct 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us, Sarah! I'm glad to hear that you had a decent experience at James Wood Chevrolet Buick GMC Decatur and that this is your second vehicle purchase with us. I appreciate your continued trust and support. If you have any questions or need assistance in the future, don't hesitate to reach out. We look forward to serving you again in Decatur, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 30, 2026

Waited 3 hours for oil change/recall. Was not notified work was complete, looked to see truck was outside waiting. Not sure how long the work had been completed before I inquired about it More

by rfcornelius5496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
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Oct 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the wait time and communication during your visit for the oil change and recall work at James Wood Motors, Inc. We strive to keep our customers informed, and your insights help us improve our processes. Please feel free to reach out to me directly if you would like to discuss this further. We hope to provide you with a better experience next time. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

September 30, 2026

Communication is great and always willing to answer any questions and is willing to listen and help any way they can More

by TOBYRILEY78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Toby! I truly appreciate your kind words about our communication and willingness to assist. At James Wood Chevrolet Buick GMC Decatur, we strive to ensure that our customers feel heard and supported. We look forward to serving you again in the future in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

September 30, 2026

My experience with james wood and the lady I dealt with was amazing and I will recommend James Wood to anyone. More

by dsanford6156
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxter Cooper
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Sep 30, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you had an amazing experience with us at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to me. We look forward to serving you and your friends in the future. Have a great day in Decatur, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 29, 2026

Always had great experience at this dealership especially working with Kathy Spurgeon. She has always been wonderful. More

by jcjlhhome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear about your great experiences at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai, especially with Kathy. She truly is an asset to the team! We look forward to seeing you again and serving you in the future. We proudly serve customers in Wichita Falls, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 29, 2026

It was a nice and easy experience and my salesman was great to work with I’d recommend him to anyone More

by chase.thomas20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Chase! I’m pleased to hear that you had a nice and easy experience at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. We work hard to ensure that customers are well taken care of, and it’s great to know your salesman made a positive impact. I appreciate your recommendation, and we look forward to serving you again in the future! Proud to serve customers in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 28, 2026

Quick and easy friendly services. made me feel welcome. Will definitely be returning for future purchases. More

by robert@bryantsafetyservices.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review, Robert! I’m pleased to hear that you had a quick and friendly experience at James Wood Chevrolet Buick GMC Decatur. It means a lot to us that you felt welcome, and we can't wait to assist you with your future purchases. We're proud to serve customers in Keller, Texas, and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 27, 2026

Our salesman Drew was extremely helpful throughout our process in helping us purchase our new vehicle. He was always transparent with us and made the purchase process seem seamless. More

by cabralls1824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that Drew provided you with an exceptional experience at James Wood Chevrolet Buick GMC Decatur. We strive to make the vehicle purchase process as smooth as possible, and it's great to know we succeeded with you. I appreciate your support, and we look forward to serving you again in the future! We proudly serve customers in Keller, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 26, 2026

My service was good as it always. This is the second review that I had did. Anytime I have had service done at James Wood it has always been good!!!! More

by BDROSIHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 27, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm thrilled to hear that you've consistently had great experiences with us at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. We work hard to ensure top-notch service, and it's always rewarding to receive such positive feedback. Looking forward to welcoming you back next time you're in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

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