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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,615 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,615 reviews
April 28, 2023
We had driven from Vernon to see a vehicle that we viewed on line. Thomas (Sales Rep) was courteous and very professional. He showed my wife and I several vehicles; when the original vehicle we viewed was on line. Thomas (Sales Rep) was courteous and very professional. He showed my wife and I several vehicles; when the original vehicle we viewed was smaller than we expected. All people involved in the process were very helpful. More
by theprices0
Verified CustomerEmployees Worked With
Thomas Lynch - Sales Rep
April 28, 2023
Great job everyone Sales to finance did a terrific job getting me in and out the door easily getting me in and out the door easily More
by kelly.dykes
Employees Worked With
April 28, 2023
They are always responsive and show they appreciate my business. The attention to detail for good service and customer attentiveness is a model for dealerships. business. The attention to detail for good service and customer attentiveness is a model for dealerships. More
by JJONES940
Employees Worked With
Other Employees :
Shawn Hooe
April 27, 2023
We have purchased over 25 vehicles from James Wood, Decatur. Karen Pattison is the reason we continue to return. Her superior customer service and attention to detail is unsurpassed. She always keeps u Decatur. Karen Pattison is the reason we continue to return. Her superior customer service and attention to detail is unsurpassed. She always keeps us informed and has the vehicled detailed and ready to go when we arrive to close the deal. The finance department is great to work with no hassles, friendly and takes care of business professionally. Great dealership. More
by slanders0
Employees Worked With
April 26, 2023
I drive 25 miles to go to his specific dealer for my oil changes (and anything else) because the service is always so much better then the one about 2 miles from my house. changes (and anything else) because the service is always so much better then the one about 2 miles from my house. More
by DC1988CC
Employees Worked With
Christina
April 26, 2023
I’ve been buying new GM cars & trucks from James Woods Decatur for over 35 years. There is a reason for repeat business Decatur for over 35 years. There is a reason for repeat business More
by jktack1157
Employees Worked With
