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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,625 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,625 reviews
September 26, 2024
Hunter did a great job in keeping me informed on my truck which was delayed getting to the dealership 2 and a half weeks. He worked with me and also stayed late to walk me through the OnStar setup for my tru which was delayed getting to the dealership 2 and a half weeks. He worked with me and also stayed late to walk me through the OnStar setup for my truck. Very friendly and I would/will recommend him to others that may be interested in purchasing a vehicle. Thanks Hunter! Sincerely, Shon More
by sglover138
Verified CustomerEmployees Worked With
September 25, 2024
They are the only place to service your vehicle. Shawn is the best. Outstanding service everytime Shawn is the best. Outstanding service everytime More
by GTODASH
September 25, 2024
Buying a new vehicle at James Woods was a pleasant experience and one I would recommend. experience and one I would recommend. More
by ingram2
September 25, 2024
Awesome as always. Chevy Silverado advisor Zach is extremely knowledgeable and very professional. Russell in the parts department is extremely knowledgeable as well. Al Chevy Silverado advisor Zach is extremely knowledgeable and very professional. Russell in the parts department is extremely knowledgeable as well. All the folks at James Wood Chevrolet are very nice. More
by martyvaldez1959
September 25, 2024
Give Mario a raise! !! I told him what I wanted and he made it happen. There was a minor issue on the truck after I left and he had it taken care of immediately. We will !! I told him what I wanted and he made it happen. There was a minor issue on the truck after I left and he had it taken care of immediately. We will be back in the future. More
by jbalderas2
September 25, 2024
Cathy answered all questions and was very good to deal with. Good, friendly place to visit. with. Good, friendly place to visit. More
by jdwrig49
Employees Worked With
September 25, 2024
Really enjoyed working with Hunter; great personality and seemed genuine. Hunter helped us one week later in learning more of the amenities. seemed genuine. Hunter helped us one week later in learning more of the amenities. More
by WAYNECREINERT
Employees Worked With
September 25, 2024
Cathy was amazing. She was able to help me quickly but I also felt that personal touch. She’s awesome!! She was able to help me quickly but I also felt that personal touch. She’s awesome!! More
by richard_urban12
Employees Worked With
Other Employees :
Finance woman. Can’t remember her name. 5 stars though!!
September 24, 2024
Billy was amazing as always! Great communication, efficient process. We have purchased several vehicles from James Wood and Billy is always our go to! Great communication, efficient process. We have purchased several vehicles from James Wood and Billy is always our go to! More
by shoodjh
Employees Worked With
