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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,625 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,625 reviews
September 14, 2024
I have done business with Brad Gunter for quite sometime and it’s always been great and it’s always been great More
by brian_basaldua
Verified CustomerEmployees Worked With
September 14, 2024
Randy was excellent to work with and this was the first time I had met with him regarding to buying a vehicle. Before hand, my parents had come in and worked with him before looking at an Acadia I had seen time I had met with him regarding to buying a vehicle. Before hand, my parents had come in and worked with him before looking at an Acadia I had seen on their website. After some looking around we eventually found another car at the dealership and visited with him again. It was what my family and I were looking for and Randy made the purchasing experience as easy as it could be. I cannot speak highly enough that Randy will diligently work with you to get you exactly what you are looking for. Thank you so much Randy and we look forward to more vehicle purchases in the future! More
by Aaron Johnson Sr.
Employees Worked With
September 14, 2024
Great service for this visit. The service advisor greeted me and immediately noticed a large screw in my tire. Before he moved my vehicle, he brought it to my attention so the The service advisor greeted me and immediately noticed a large screw in my tire. Before he moved my vehicle, he brought it to my attention so there would be no doubt that it happened while I was driving. More
by mcbea32
Employees Worked With
September 14, 2024
Sam did an excellent job in showing State Farm that our vehicle was truly a total loss rather than fix something that shouldn’t be back on the road. vehicle was truly a total loss rather than fix something that shouldn’t be back on the road. More
by BRENTE0301
Employees Worked With
September 13, 2024
Could not be more pleased with the way Zach kept me up to date on my repairs. Lookin forward to being a customer for a long time. date on my repairs. Lookin forward to being a customer for a long time. More
by GRIFFIN515
Employees Worked With
September 13, 2024
From the time Shawn met me at my car the service was efficient and accurate, completed in just over an hour. efficient and accurate, completed in just over an hour. More
by jerit37
Employees Worked With
September 13, 2024
Cathy and Asa were easy to work with and the used truck was priced right. The trade in i got was fair considering the age (25 yr old vehicle) and condition. It was worth the drive to Decatur. was priced right. The trade in i got was fair considering the age (25 yr old vehicle) and condition. It was worth the drive to Decatur. More
by Cowtownnative
Employees Worked With
September 13, 2024
Great service they real care about there Customers kind and friendly.Honest About the cars and friendly.Honest About the cars More
by freddie.martin1981
September 13, 2024
Steve is a great salesman to work with. Took care of me in and out no problems. I'm a happy with my new truck. Took care of me in and out no problems. I'm a happy with my new truck. More
by samlara1713
Employees Worked With
September 13, 2024
It felt like home. Everyone was so genuine and kind. Randy is one of those people that you feel you known forever. From the moment I spoke to him til the end of our sig Everyone was so genuine and kind. Randy is one of those people that you feel you known forever. From the moment I spoke to him til the end of our signing he made sure my family and I were taken care of. The fact that I had my bank sent over payment without even looking at the condition of the vehicle, tells you enough to know that he's a man of his word and that James Wood Motors ensures that every vehicle doesn't come back and customers leave satisfied! Thanks Randy!... I'll see you on my next oil change bud. More
by Juan Orta
Employees Worked With
