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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
964 Reviews

964 Reviews of James Wood Motors, Inc. - Service Center

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July 31, 2024

It was a good experience they try and have everything ready whe. Ykhhjonb fyong fyjfr More

by catyrodgers123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We appreciate your positive sentiment about your experience at James Wood Chevrolet Buick GMC Decatur. We're glad to hear that we tried to have everything ready for you. We look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 30, 2024

Shawn was great to work with and was very informative. Was willing to work with the extended warranty company without hassle. More

by Ben C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! We're thrilled to hear that Shawn was great to work with and provided you with the information you needed. At James Wood Chevrolet Buick GMC Decatur, we always strive to make the process seamless, including working with warranty companies. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 28, 2024

They did a great job, informative and fast, also washed my car, very kind and friendly. More

by huskerfan77735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your positive experience with us! We're thrilled to hear that you found our team informative, fast, kind, and friendly. We appreciate your feedback and look forward to serving you again. Drive safely and enjoy your clean car! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 27, 2024

It took them a while but eventually the problem was fixed and for a reasonable cost. More

by SDAVIES0304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your service needs. I'm glad to hear that we could resolve the issue for you in a timely manner and at a reasonable cost. Your feedback is important to me, and I appreciate your business. See you next time! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 25, 2024

The service department always does a great job for us. Above & beyond service. Thank you. More

by dleatherman614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your service needs. We are thrilled to hear that our service department provided you with exceptional and above-and-beyond service. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 25, 2024

Brian Stanley does a fantastic job of taking care of my vehicles everytime. He keeps me buying from James Wood! More

by MIKE.HENDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Mike, for the kind words and for your loyalty to James Wood Chevrolet Buick GMC Decatur. We're thrilled to hear that Brian consistently provides excellent service for your vehicles. We appreciate your continued trust in us and look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 25, 2024

Quick service, friendly, and fast reception upon arrival; Krystal got me squared away with no hassles, and the waiting room was clean and had bottomless coffee. Thank you! More

by ttechraider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience, Krystal and the team at James Wood Chevrolet Buick GMC Decatur are thrilled to hear your kind words! We appreciate your business and look forward to assisting you again in the future. Safe travels! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 25, 2024

As always, I received service that was above and beyond what anyone would expect. Bryan has always been eager to take care of me. I have bought my last two cars from James Wood, and I will continue to buy More

by p.stringfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle needs. We are thrilled to hear about your exceptional experience with Bryan, and we appreciate your loyalty in choosing us for your vehicle purchases. We look forward to assisting you with your next car purchase in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 24, 2024

This dealership has always provided great service. The ease of dropping off the vehicle and the job done quickly and correctly is the standard. More

by STRAWN824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! We are thrilled to hear about your positive experience with our service team. Providing timely and efficient service is always our goal. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 24, 2024

We had a great experience with James Wood at Decatur TX. We definitely recommend this dealership to anyone looking for a new vehicle, Jeff Morris our salesman helped us through the process and made our expe More

by castillocustoms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
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Jul 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review! We're thrilled to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur. Jeff will be delighted to know he made your visit even more pleasant. We appreciate your recommendation and look forward to assisting you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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