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Krystal Gipson
Krystal Gipson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Krystal Gipson

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
21 Reviews

Dealership Experience

4 mos

Industry Experience

5 yrs, 8 mos

4.8

21 Reviews

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21 Reviews of Krystal Gipson

May 11, 2024

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Employee Rating

We have purchased several vehicles from James Wood and also had service performed. We have no complaints. It is not the luxury service we receive on our Cadillacs at the Cadillac dealers however with upsc More

by mandm115
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Recommend Dealer
Yes

Other Employees Tagged: Clay Estes, Sam Lara

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May 15, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle purchases and service needs! I appreciate your kind words and I am delighted to hear about your positive experiences with us. While we may not offer the luxury amenities of a Cadillac dealership, I strive to provide a personalized and welcoming atmosphere for all our customers. I look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 10, 2024

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Called for appointment & got it arranged in record time. Arrived at appointed time and met with Bryan who was cordial and took care of business. Truck was serviced in good time and found it had been washe More

by egregorys
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

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May 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback! We're glad to hear that you had a seamless experience with Bryan at James Wood Chevrolet Buick GMC Decatur. We appreciate your recognition of our efficient service and attention to detail. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 10, 2024

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Very courteous and prompt service. My only complaint is that when they washed my car they didn't get the bugs off the windshield or grill. More

by CATHIEHANNA
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Yes
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May 14, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback, Cathie. We appreciate your kind words about our courteous and prompt service. Thank you for letting us know about the bugs on your windshield and grill during the car wash. Your comment helps us improve, and we'll ensure a more thorough cleaning next time. We value your business at James Wood Chevrolet Buick GMC Decatur and hope to serve you even better in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 06, 2024

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James Woods continues to do a fantastic job with service and customer service! Thank you! More

by anne.slusser
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Yes
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May 09, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your glowing review, Anne! I'm delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and I can't wait to welcome you back soon. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 03, 2024

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My service manager Sean always does a great job taking care of me. Even when he is out, the rest of the team is amazing. Also, the ladies taking payment are top notch... More

by SHAUNDavie
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Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, Andrew Jezierski, David Stokes

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May 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this great review! I'm happy to hear that Sean took care of you! He is a great asset and I appreciate all that he does. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 03, 2024

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Always a great experience and as always Zach very helpful and great communication regarding the progress of our vehicle. More

by ptittor
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Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine

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May 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at James Wood Chevrolet Buick GMC Decatur! If there is anything else I can do for you, please feel free to give me a call. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 03, 2024

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They took good care of me. Will be buying another vehicle in the future from them. More

by jarrettnevarez
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Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Bockemehl, Landon East

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May 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 26, 2024

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We just purchased a 2024 GMC Sierra. Our salesman took very good care of us. More

by mandm115
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Recommend Dealer
Yes

Other Employees Tagged: Clay Estes, Sam Lara

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Apr 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for taking the time to leave us this awesome review! At James Wood Chevrolet Buick GMC Decatur, we take guest feedback seriously and are proud to see that you drove away happy in your new 2024 GMC Sierra. I will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 26, 2024

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Great customer service. I had recall that needed to be done.. staff came pickup my vehicleqq, and was return to my driveway.. without taking any time from my day. Friendly, More

by zvaldez577
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Recommend Dealer
Yes
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Apr 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 25, 2024

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SALES AND service always take great care a re of us so we bought another car from them! I drive past 2 dealerships to get to them!! More

by REEVESMOWBETTER
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Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo, Shawn Hooe

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Apr 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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