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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
965 Reviews

965 Reviews of James Wood Motors, Inc. - Service Center

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June 10, 2024

Service was good. Requested a wash but was not washed on picked up. Krystal was great and stayed in constant contact. More

by bram0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. We appreciate the feedback and are glad to hear that Krystal provided you with great service and kept you informed. We are disappointed to hear about the oversight with the car wash request and will make sure to address this issue moving forward. We look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 10, 2024

It's a great place to go and look at vehicles while getting a truck worked on More

by robrose31372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review, I'm glad to hear you had a great experience visiting James Wood Chevrolet Buick GMC Decatur while getting your truck serviced. I appreciate your feedback and hope to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 09, 2024

Always the best service , I appreciate James Wood and their employees. Thank you also for the concierge service with rides back to my home. More

by leslie.mayfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Leslie, for your kind words and 5-star review! We are thrilled to hear that you appreciated the service provided by James Wood Chevrolet Buick GMC Decatur and our employees. We are here to provide top-notch service and are glad you enjoyed our concierge service with rides back to your home. We look forward to welcoming you back in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 09, 2024

Very helpful and friendly. Able to answer any questions. Very detail oriented and a nice waiting area More

by robertnpebble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for recognizing our team's helpful and friendly service! We take pride in providing a detailed and comfortable experience for our customers at James Wood Chevrolet Buick GMC Decatur. We appreciate your positive feedback and look forward to assisting you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 08, 2024

I have been using James Wood Motors for over 10 years. They have always been attentive to my vehicles and I can say I have never had a comclaint. More

by TCBRIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued loyalty to James Wood Chevrolet Buick GMC Decatur! We truly appreciate your trust in us over the past 10 years. We're thrilled to hear that you've always received attentive service and have never had a complaint. We look forward to serving you for many more years to come! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 07, 2024

Timely,quality service. Always friendly and courteous service personnel are knowledgeable relative to your vehicle . More

by teeweeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words! We are delighted to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing timely, quality service while maintaining a friendly and knowledgeable approach. We appreciate your feedback and look forward to assisting you in the future. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 07, 2024

They've been on top of their service. We asked about the brake issues on our Blazer More

by PATR9H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanny Loesch
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Jun 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with us. We're glad to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to assist you with the brake issues on your Blazer. If you have any more questions or need further assistance, feel free to reach out to us directly. We appreciate your feedback! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 05, 2024

Always friendly, always professional and willing to assist anyway possible to make each experience the best More

by soundsofgeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words. At James Wood Chevrolet Buick GMC Decatur, I strive to provide a friendly and professional experience for our customers. I'm glad to hear that we can assist you. Don't hesitate to reach out if you need anything else in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 03, 2024

They still cannot figure why my car will wander left. Funny a car repair friend said it is off a bit in the steering Wheel angle and they should put on in the computer .... I don't think you tried that. More

by pataleonard03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback with us. We appreciate your insights and observations regarding the steering wheel angle. We take all customer concerns seriously and strive to address them promptly. Please feel free to reach out to me directly so we can work together to find a satisfactory solution. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 02, 2024

Very satisfied with quick attention and service provided to me. I kew it would be done correctly and timely More

by GARRYHALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with us, Haley! We are thrilled to hear that you were very satisfied with the quick attention and service you received at James Wood Chevrolet Buick GMC Decatur. We always aim to provide efficient and accurate service to all our customers. Please feel free to visit us again or share your experience with others. We appreciate your feedback! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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