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James Wood Motors, Inc. - Service Center
Decatur, TX
999 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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999 Reviews of James Wood Motors, Inc. - Service Center
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June 30, 2024
I've bought 6 vehicles from James Wood and they have always had great service. I wouldn't trade anywhere else always had great service. I wouldn't trade anywhere else More
by LMISTYR
Verified CustomerEmployees Worked With
June 29, 2024
Fast and efficient service. Shawn is always cordial and works to deliver a positive customer experience. Shawn is always cordial and works to deliver a positive customer experience. More
by jerry_mercer
Employees Worked With
June 29, 2024
I received service way above & beyond the norm. They replaced my transmission and had me back on the road in less than 2 days. Crystal is an exceptional employee. They replaced my transmission and had me back on the road in less than 2 days. Crystal is an exceptional employee. More
by rexulrich
Employees Worked With
June 27, 2024
Friendly and efficient and that is all I want to say and not the additional 12 words not the additional 12 words More
by CAROL.ARLEDGE
June 27, 2024
Shawn was very helpful and polite. Great service I will recommend to my friends anytime Great service I will recommend to my friends anytime More
by rowe.brigitte
Employees Worked With
June 27, 2024
Got me back on the road. Kristal was great to work with! Warranty company sucked! Kristal was great to work with! Warranty company sucked! More
by BRADSHAW.J
Employees Worked With
June 26, 2024
They are Always personable,no up selling and I think they are honest and trustworthy. they are honest and trustworthy. More
by faalady
June 25, 2024
Just wished I knew that the tires I bought didn't come with road hazard. But then I didn't ask, just assumed they did. with road hazard. But then I didn't ask, just assumed they did. More
by TERESAQUESTED
Employees Worked With
June 23, 2024
I went for an oil change and they offered to change out my cabin air filter too, since they advised it was needed. I paid for that extra service. For the next week anytime I turned my A/C to blow at a hi my cabin air filter too, since they advised it was needed. I paid for that extra service. For the next week anytime I turned my A/C to blow at a higher speed it made an odd sound. I called and they advised to come back and let them take a look. I did and they fixed the issue they caused. They had installed the air filter incorrectly. This would have been a 5-star review because the service was great, but I had to make an extra trip for the mistake. More
by Kendle Snodgrass
Employees Worked With
June 23, 2024
My service call went fine. There were no problems. If anything, the wash job was average. Water sprinkled on the car is about all it got. While waiting a lady offered popco There were no problems. If anything, the wash job was average. Water sprinkled on the car is about all it got. While waiting a lady offered popcorn to everyone. More
by sdmathis27
