Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
1,003 Reviews

1,003 Reviews of James Wood Motors, Inc. - Service Center

Sort by
May 18, 2024

I don't mind waiting in the wait room. The chairs and atmosphere are comfortable. I like getting my tires rotated at oil change, and the complimentary car wash is a plus. More

by shannaj88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for sharing your experience, Shanna! We're thrilled to hear that you find our waiting room comfortable and enjoy the complimentary services like the car wash. We look forward to seeing you again for your next tire rotation and oil change at James Wood Chevrolet Buick GMC Decatur! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 18, 2024

Service department staff always knowledgeable. I will say that oil changes are getting a bit pricey compared to other options out there. Also, I asked the service advisor to make sure they check t More

by laboyd335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t Remember
Report | Print
May 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your service needs. We appreciate your feedback on our knowledgeable staff. We understand your concern about pricing and the engine air filter check. Please feel free to reach out to me directly, as I would like to address any questions or concerns you may have. We strive to provide top-notch service and ensure customer satisfaction. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 13, 2024

Your team, from Zack, to all the people , telephone operators and associates of your dealership are all to be complimented . Thank you again for your excellent service. More

by larryalvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I am thrilled to hear that you had a fantastic experience with everyone at James Wood Chevrolet Buick GMC Decatur. I truly appreciate your feedback, and I look forward to seeing you again in the future. Safe travels! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 13, 2024

Good experience, from drop off to pick up. Would go back for repeat service and purchases More

by MELDAWNRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! I'm thrilled to hear about your positive experience from drop off to pick up. I appreciate your feedback and look forward to assisting you again in the future for any service or purchases. Thank you for your support! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 12, 2024

Very friendly and helpful folks who are making sure you are taken care of during your visit More

by ED.TUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Jezierski
Report | Print
May 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Ed. I appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. Ensuring that our customers feel well taken care of is always our top priority. I look forward to welcoming you back in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 12, 2024

As always service and staff very professional and goes beyond expectations. The waiting room was filled with friendly, satisfied customers More

by bobp.8387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your positive experience with us! I am delighted to hear that our team at James Wood Chevrolet Buick GMC Decatur exceeded your expectations and provided you with exceptional service. It's great to know that you found our staff to be professional and friendly. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 11, 2024

1 1/2 hours for a scheduled appointment. That is long for a service, I think. More

by jflory44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback with us. I strive to provide efficient and timely service to all our customers, and I appreciate your patience. If you have any further concerns or need assistance, please feel free to contact me. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 11, 2024

We have purchased several vehicles from James Wood and also had service performed. We have no complaints. It is not the luxury service we receive on our Cadillacs at the Cadillac dealers however with upsc More

by mandm115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle purchases and service needs! I appreciate your kind words and I am delighted to hear about your positive experiences with us. While we may not offer the luxury amenities of a Cadillac dealership, I strive to provide a personalized and welcoming atmosphere for all our customers. I look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 10, 2024

Excellent Work, and Very Nice Staff to work with! ! Will return again soon. Thank You for Great Jobs- Woods!! Frank Lovett More

by flovegeol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Frank, for your kind words and for choosing James Wood Chevrolet Buick GMC Decatur! We are delighted to hear that you had an excellent experience with our team. We look forward to your next visit with us. Safe travels! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 10, 2024

The service was good but wait time was quite long. everything was explained in detail. More

by joeydasniper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback, Joey. We appreciate your kind words about our service and attention to detail. We understand that wait times can be frustrating, and we will work on improving in that area. If you have any further concerns, please feel free to reach out to us directly. We look forward to serving you again in the future at James Wood Chevrolet Buick GMC Decatur. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

1
...
52
53
54
...
101