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Jannell Ford of Hanover
Hanover, MA
1,368 Reviews
Jannell Ford of Hanover is a 3rd generation family dealership serving the Boston and South Shore area for over 90 Years. As one of the oldest dealerships in the country we know what is involved with longevity, with customer relationships and in business. Come see why Jannell Ford has been satisifying buyers for over 90 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,368 reviews
January 26, 2013
I purchased my 2012 Ford Fiesta from Jannell in late October and had the best car purchase experience ever. Today was my first experience with the Service department and I received extraordinary custom October and had the best car purchase experience ever. Today was my first experience with the Service department and I received extraordinary customer service from Adam Levandowski and whichever tech took car of my car (someone even placed my pillow back on the driver's seat! A small thing, but again, first time this has happened. I highly recommend both the Sales and Service departments at Jannell Ford. Marla More
by makpjazz57
January 24, 2013
Nick is a new sales man but had an impresive amount of knowledge about the Flex. Eddie was close at hand guiding Nick in a kind nuturing manner. Joanne was terrific and guided me through the paperwork e knowledge about the Flex. Eddie was close at hand guiding Nick in a kind nuturing manner. Joanne was terrific and guided me through the paperwork effortlessly. Overall a very pleasurable experience. And I love the Flex! More
by Stu Donnenfeld
Employees Worked With
Edward Clark, Joanne Hudson
January 21, 2013
Great quick service. Walked in to look today and wont up having a great seal. Second vehicle bought in two years and will most definitely will come back again. having a great seal. Second vehicle bought in two years and will most definitely will come back again. More
by bjlynam
Employees Worked With
Edward Clark, Kathy Mulvehill
January 20, 2013
Very pleasant experience. I was leasing a car for the first time and the team took the time to explain all my options and worked within my budget. I the end I found a great 2013 escape and I am really ha first time and the team took the time to explain all my options and worked within my budget. I the end I found a great 2013 escape and I am really happy and comfortable with my purchase. I highly recommend Jannell! More
by Nelson85
Employees Worked With
Edward Clark, Kathy Mulvehill
January 19, 2013
ME AND MY DAUGHTER WENT TO JENNELL FORD IN HANOVER BOTH LOOKING TO TEST DRIVE EACH OF US HAD A CAR IN MIND THE EXPERIANCE WAS PLESENT AND WE DID NOT FEEL PUSHED TO MAKE ANY DESISION THE DEALER ART G WA LOOKING TO TEST DRIVE EACH OF US HAD A CAR IN MIND THE EXPERIANCE WAS PLESENT AND WE DID NOT FEEL PUSHED TO MAKE ANY DESISION THE DEALER ART G WAS VERY ACCOMIDATING AND ANSWERED ALL OUR QUESTIONS AND HELPED MY DAUGHTER MAKE AND INFORMED DESSISION WHEN I RETURNED TO HAVE MY HUSBAND TEST DRIVE WE WERE MET BY ANOTHER DEALER RICH B WHO AGAIN WAS VERY INFORMED ABOUT THE C MAX HYBRID AND AFTER OUR TEST DRIVE WE ENDED UP SPEAKING WITH OUTER STAFF AND WE GAIND MORE INFO AND INSIGHT TO HELP US MAKE A CHOICE THAT WAS RIGHT FOR US YOU CAN SEE THAY ALL WORK AS A TEAM ON THE DAY I RETURNED TO PURCHED OUR C MAX I WAS MET WITH A WARM WELCOME FROM ALL WHOM I MET AND I WOULD RETURN TO JENNELL AND HIGHLY RECOMENT THE DEALERSHIP TO OTHERS THANK YOU More
by TARYENS
Employees Worked With
JASEN CEHNER, Edward Clark, Kathy Mulvehill
January 12, 2013
Came to the Jannell dealership just before the Christmas holiday. Although they didn't have a 2013 Ford Escape in the color and options I wanted, Mr William Roderick located one at another dealer that fit holiday. Although they didn't have a 2013 Ford Escape in the color and options I wanted, Mr William Roderick located one at another dealer that fit the bill. Unfortunately before a transfer could be arranged the car was sold. Undaunted, a new search was initiated and in a few days a second car was found at another dealership. Almost at the speed of light the car was delivered to Jannell Ford, cleaned up, made ready, paperwork done, registration, plates, ownership transferred etc. All this right before and during holiday preparation time by all including me. Hats off to everybody at Jannell Ford, especially to John Kendrick who took care of all the little things and returned all of my phone calls with all of my dumb questions. John spent a good deal of time before I left with the new car explaining and showing me all of the switches, buttons gadgets and do-dads,and helped download phone contacts into Ford Sync even showed my how to use Voice Commands in the new toy. Nice car. Nice buying experience. Nice job all. Thanks. More
by wmelia
Employees Worked With
January 11, 2013
John Hanson is someone that I could recommend to a friend and that means alot!!! He did not presure us and seemed sincere in his presentation -he is a credit to Jannell and Ford I hope that you compensate hi and that means alot!!! He did not presure us and seemed sincere in his presentation -he is a credit to Jannell and Ford I hope that you compensate him appropriately. More
by Prario
Employees Worked With
John Hanson
January 09, 2013
I was very satisfied with our treatment at Janell ford, our sales person, Rich Bernard, was very knowledgeable about the cars and was very responsive to our needs. I would definitely rate my service at a our sales person, Rich Bernard, was very knowledgeable about the cars and was very responsive to our needs. I would definitely rate my service at a 10. More
by bostonfire
January 09, 2013
We found the people at the dealership to be friendly and helpful. We didn't feel pressured to make a decision. Overall, it was a positive experience. helpful. We didn't feel pressured to make a decision. Overall, it was a positive experience. More
by eandwbossa
Employees Worked With
Edward Clark, Kathy Mulvehill
December 31, 2012
Very positive experience working with Bill Pellagrini in the purchase of an CMax Energi plugin. Bill worked with me in a professional and easy going style throughout the process. Recommended. the purchase of an CMax Energi plugin. Bill worked with me in a professional and easy going style throughout the process. Recommended. More
by jonesware
Employees Worked With
Bill Pellagrini
