Jannell Ford of Hanover

Ron was great to meet and work with. I knew what I was looking for and he made sure to meet that critera. I have use Jannell several times and becuase of how they interact with customers and also the ser looking for and he made sure to meet that critera. I have use Jannell several times and becuase of how they interact with customers and also the service from the service area to fix issues is why I keep coming back when I am looking for either a new or used car. More

Ron, was very knowledgeable, very professional and not pushy at all. Great communication skills and very straight forward. He made me feel comfortable and no high pressure sales tactics. He also greeted m pushy at all. Great communication skills and very straight forward. He made me feel comfortable and no high pressure sales tactics. He also greeted me immediately when he saw me standing around waiting for assistance. Working with Ed the Sales Manager was also a good experience. Nice to work with and listened to all my concerns. This was my third purchase from Jannell and won't be my last. Just an overall positive experience!! More

We were treated very nicely. JOhn and his team searched for a car that would meet our needs. We were given a fair trade allowance on our older car. The whole experience went smoothly and quickly and we wer for a car that would meet our needs. We were given a fair trade allowance on our older car. The whole experience went smoothly and quickly and we were able to drive our new certified preowned car off the lot in a few hours. They even delivered our new registration and container of paint to us a couple of days later. More

John was very helpful, friendly, and attentive. I felt comfortable asking questions and also felt like he was making a great effort to get me proper answers even if he didn't happen to know off-hand. comfortable asking questions and also felt like he was making a great effort to get me proper answers even if he didn't happen to know off-hand. More

Overall it was a very positive experience. The communication between myself and Richard via phone was excellent. Living an hour away from the dealership this was important and helped cut down on t communication between myself and Richard via phone was excellent. Living an hour away from the dealership this was important and helped cut down on trips up there. When at the dealership everything went smoothly and at a quick pace which was nice and they really catered to my needs. Also the GM William was a pleasure to deal with, he was a huge help in making the purchase happen and in a timely fashion. I would recommend this dealership and return in the future. More

We bought a 2011 Explorer a year ago from them and after a couple of ongoing problems they worked with us to trade into another Explorer. They made the whole process very easy and helped us move up to a nic a couple of ongoing problems they worked with us to trade into another Explorer. They made the whole process very easy and helped us move up to a nicer vechicle and still keeping it in our price range making. I would recommend this dealership to anyone of my friends for the sole reason of them standing behind thier vechile and providing good service. More

I have bought a number of cars this was my first time to Jannell Ford, this was the best and easiest experiance I ever had my Salesman Richard and the Manager Jason really made this work for me. I would rec Jannell Ford, this was the best and easiest experiance I ever had my Salesman Richard and the Manager Jason really made this work for me. I would recomend this dealer again More

This is my second vehicle that I purchased from Jannell. They are nothing but professional and courteous. The amount of time they spent withh me make sure I was satisfied is unheard off in today's business They are nothing but professional and courteous. The amount of time they spent withh me make sure I was satisfied is unheard off in today's business climate. In addition the staff from the financial where also excellent , If you live on the South Shore you must stop by Jannell More

Everyone was very pleasant, knowledgable, and low-key; there was no pressure to buy. I thought that the prices quoted were very competitive. Also, the after-purchase maintenance plan that was offered was there was no pressure to buy. I thought that the prices quoted were very competitive. Also, the after-purchase maintenance plan that was offered was a great selling point. More

Without a doubt, the best car-buying experience I've ever had. I have personally bought 6 new cars/trucks over the past 20 years - three Fords, two Dodges, and one Chevrolet, so to say this was the best say had. I have personally bought 6 new cars/trucks over the past 20 years - three Fords, two Dodges, and one Chevrolet, so to say this was the best says something. Richard does not come off like a salesperson at all. More like a friend - there was no pressure, he answered every question, took the time to explain all our options, was extremely knowledgeable and didn't waste our time showing us anything we weren't interested in. When it came to price, both he and Edward (the sales manager) made us comfortable. While we did negotiate a little bit, it was very cordial, professional, and repectful. We all came to a mutually agreeable price and I know my wife and I felt itwas a fair and equitable price. Personally, I'm glad to be coming back to Ford. My very first vehicle was a Ford Ranger and it treated me very well. I've heard a lot of good things about the service dept. at Jannell, and while I hope it's only needed for routine maintenance for some time, it is good to know it is so close to where I live. More