Jannell Ford of Hanover

Phenomenal sales team !! Thank you for all of the help, in dealing with us through the DRAMA we put all of you through in purchasing this truck for our son who was deployed in Thank you for all of the help, in dealing with us through the DRAMA we put all of you through in purchasing this truck for our son who was deployed in the Navy at the start of this!! Thank you Harry & Sean for providing him with the CPO warranty’ on the vehicle . This will help Robbie while he is driving back and forth from Virginia starting this December. Much appreciated!! More

Good new car experience Stopped by with no expectations to look at an Expedition, was connected with Rob who worked with us to show us the different trim levels and options a Stopped by with no expectations to look at an Expedition, was connected with Rob who worked with us to show us the different trim levels and options available. Did a test drive and ran through some initial numbers to review. There was no pressure to close at the moment. During the initial visit they setup popcorn for our kids which they loved. After a bit of back and forth we were able to settle on what I feel was a fair deal and we closed without any high pressure upsell. Rob answered all my questions quickly and was easy to work with. More

Simple and Accomodating My experience with Janelle ford in Hanover was great. I felt that I could trust the salesman and that they were genuine in wanting me to find the car My experience with Janelle ford in Hanover was great. I felt that I could trust the salesman and that they were genuine in wanting me to find the car I wanted. More

Great Customer Service Friendly, knowledgeable, no high presssure, a good guy that you want to do business with. East transaction. I would go back. Finance person was nic Friendly, knowledgeable, no high presssure, a good guy that you want to do business with. East transaction. I would go back. Finance person was nice as well. More

Quick and Easy I arrived the first day and within two hours I had already found a car that was a great fit for me. I went in looking for a new car, but left with an I arrived the first day and within two hours I had already found a car that was a great fit for me. I went in looking for a new car, but left with an incredible used car. Mike had extensive knowledge of all the vehicles and how everything worked on each car. He truly made something that is usually strenuous into a pleasant experience. From start to finish he checked on everything, and kept me up to date right away with updates. It ended up being quick and simple, which will bring me back when purchasing my next car. I would recommend Jannell and Mike for anyone purchasing a new or used car. More

Dealership was great Dealership was nice and accomadating with the sale. Harry Mcdougal was great to work with and helped every step of the way. Would definitely deal with Dealership was nice and accomadating with the sale. Harry Mcdougal was great to work with and helped every step of the way. Would definitely deal with Harry and Jannel again. More

Fast, efficient and Harry did a fantastic job for me. I am ecstatic that I got exactly what I wanted. Harry was a great salesman and went out of his way to accomplish my needs. Finance did the paperwork a I am ecstatic that I got exactly what I wanted. Harry was a great salesman and went out of his way to accomplish my needs. Finance did the paperwork and all necessary from insurance to having plates right there. Ned your the best! More

Service Department Its really nice that your car sits their for 2 weeks. Call every day. Service lady. We'll call you back Not. Car still not fixed. What a place. Have t Its really nice that your car sits their for 2 weeks. Call every day. Service lady. We'll call you back Not. Car still not fixed. What a place. Have to call cooperate now. More

Making the extra effort I just purchased a 2018 Ford Escape from Jannell Ford. The entire transaction went smoothly. Harry McDougall helped in finding the car and Rob Sylvia I just purchased a 2018 Ford Escape from Jannell Ford. The entire transaction went smoothly. Harry McDougall helped in finding the car and Rob Sylvia took me on a test drive. Rob explained all of the cars features while we drove. Once I decided to make the purchase. Rob made sure I was familiar with all of the cars options, he even explained all of the owners manual's and the importance of knowing how the car worked. Joanne ensured the paperwork was in order as always. This is my fourth car purchased at Jannell. And thank you Bill Roderick for putting up with the family. They truly have an awesome staff and would recommend them all when purchasing a car. More

Quick and Easy It was an efficient process. Mr. McDougall and the nice finance lady (sorry, I forget her name) worked diligently with my insurance agent to get my ne It was an efficient process. Mr. McDougall and the nice finance lady (sorry, I forget her name) worked diligently with my insurance agent to get my new Focus purchased, financed, inspected, registered, insured, and on the road within 24 hours. More