Jannell Ford of Hanover

New truck sale Certainly the best experience I had with a dealership, the salesperson and the finance person. Harry McDougall was more than patient will all my quest Certainly the best experience I had with a dealership, the salesperson and the finance person. Harry McDougall was more than patient will all my questions and a finance snag that took more than a few hours. He ended up coming in on his day off to deliver my vehicle! Got a great deal and was treated with great respect by Harry and Kathy Mulvehill. Great people! More

FANTASTIC CUSTOMER SERVICE Harry showed great concern in trying to meet our needs... 1.) of the vehicle that we wanted 2.) financing. We will definitely see Harry for our next v Harry showed great concern in trying to meet our needs... 1.) of the vehicle that we wanted 2.) financing. We will definitely see Harry for our next vehicle. More

CUSTOMER CARE SHAWN HILLEGASS HAS BEEN EXTREMELY CARING IN TRYING TO DETERMINE THE PROBLEM WITH MY FORD EXPLORER. WITHOUT GOING IN TO A LENGTHY DESCRIPTION LET ME SHAWN HILLEGASS HAS BEEN EXTREMELY CARING IN TRYING TO DETERMINE THE PROBLEM WITH MY FORD EXPLORER. WITHOUT GOING IN TO A LENGTHY DESCRIPTION LET ME JUST SAY THAT I KNOW HE'LL GET TO THE ROOT OF THIS ISSUE AND I'LL AGAIN HAVE MY BEAUTIFUL EXPLORER BACK IN MY DRIVEWAY ODOR FREE. More

First time lease I feel Mike got us an extremly good deall on both the lease and the trade in. He was helpful and knowledgeable about the entire process. He also worke I feel Mike got us an extremly good deall on both the lease and the trade in. He was helpful and knowledgeable about the entire process. He also worked with us every step of the way. More

Very Happy with the Service and Salespeople at Jannell! I recently bought a Jeep Grand Cherokee at Jannell Ford from salesperson, Mike Kinney. Mike made the process seamless. He had the car ready in two d I recently bought a Jeep Grand Cherokee at Jannell Ford from salesperson, Mike Kinney. Mike made the process seamless. He had the car ready in two days; everything he said they would do was done. My son came with me, he used to sell Jeeps. He also thought that Mike was/is an excellent salesperson. I recommend Jannell and Mike Kinney without reservation! More

Service Service Service They are attentive and professional. Wonderful attitudes and a good experience when you consider that one is spending money on ones already expensive They are attentive and professional. Wonderful attitudes and a good experience when you consider that one is spending money on ones already expensive vehicle. They make it painless and are considerate. Rich was excellent in the service area and worked well with the team. More

Transmission Problem Problem with 2012 Escape, gear selector would not come out of park until several attempts. Transmission gear linkage was problem and repaired. Custome Problem with 2012 Escape, gear selector would not come out of park until several attempts. Transmission gear linkage was problem and repaired. Customer Rep Dave ,Service Manager Sean and Mike the Technician made sure that the issue was resolved as this is my wife's car and they wanted to make sure she would not have any problems. More

Amazing Worked hard to get me the price I felt was fair for both parties. Once we established price the rest was a breeze which was nice! Worked hard to get me the price I felt was fair for both parties. Once we established price the rest was a breeze which was nice! More

New Ford Focus! Bought my first new car. Being a first-time car buyer I was a bit unfamiliar with every I needed to do in order to purchase a vehicle. Mike Kinney was Bought my first new car. Being a first-time car buyer I was a bit unfamiliar with every I needed to do in order to purchase a vehicle. Mike Kinney was a great help through the process, explaining everything I needed to know. He was kind and answered all of my questions. Great guy. I am glad to have met him and find a great car for a good price. More

Amazing! Joanne and tony were both extremely helpful. They are people who go above and beyond for their customers! As a first time brand new car purchased this Joanne and tony were both extremely helpful. They are people who go above and beyond for their customers! As a first time brand new car purchased this was the best experience. Highly recommend anyone who is car shopping to stop by and pay them a visit! More