Jannell Ford of Hanover

I went to the dealership to test drive a 2012 Ford Edge I had seen online. I was greeted immediately by Vito Umbro who was most helpful. After discussing what I was looking for along with my price range an had seen online. I was greeted immediately by Vito Umbro who was most helpful. After discussing what I was looking for along with my price range and financing expections, we test drove the vehicle I was interested in., I was introduced to Eddie Clark, the Sales Manager. Mr. Clark reviewed my current car for trade-in value and met with the finance department to determine if the financing was in my range. Mr, Clark then presented the sales deal, which more than met my expectations. The whole purchase was made during my lunch hour and I picked up my new vehicle later in the day. I can't express more how impressed I was with the whole experience. I would more than recommend this dealership, and more importantly, Mr. Umbro and Mr. Clark for their professionalism in working with me. I also plan to have my new vehicle serviced at the dealership when needed. More

Salesman Evan Hagan was excellent. I felt good buying a car off of him. He had zero misleading sales tactics. He knew the car I was buying inside and out. It was the best experience I had during my searc car off of him. He had zero misleading sales tactics. He knew the car I was buying inside and out. It was the best experience I had during my search and I tried a few other places. They stood behind all the aspects of our deal which is the most important thing. I am rating my overall experience as excellent and the above mentioned is why. Thanks. More

Evan did a great job explaining each of the steps required for the purchase of the new truck and the trade-in of the old truck. He was very knowledgeable and thorough in explaining all the options a required for the purchase of the new truck and the trade-in of the old truck. He was very knowledgeable and thorough in explaining all the options and equipment in the new truck. Everyone else I dealt with there was also very helpful & friendly. This is the 2nd truck I've purchased at this dealership and I've been extremely pleased since started working with them. More

Overall had a wonderful experience! Everyone was very friendly and helpful. Charlie Williams the sales consultant was knowledgable and patient. He wasn't pushy in anyway. Jason Lehner the sales manager t friendly and helpful. Charlie Williams the sales consultant was knowledgable and patient. He wasn't pushy in anyway. Jason Lehner the sales manager took the time to work with me and find a car that would work financially for me without changing what I wanted. They worked with me to find the best deal possible within my price range. I would definitely recommend this dealership to family and friends!! More

Evan Hagan was the salesperson for this transaction (buying a new Ford Fiesta). He was wonderful--extremely knowledgeable, kind, friendly, helpful. I was scared in advance of the experience of buyi (buying a new Ford Fiesta). He was wonderful--extremely knowledgeable, kind, friendly, helpful. I was scared in advance of the experience of buying a car and of dealing with a car salesman (you know their reputation), but Evan was just great. He went way above and beyond to be helpful. He spent so much time with me making sure I was comfortable with my purchase, and knew everything about it. And he did all of this while managing not to be pushy in the slightest. While I was trying to settle upon what car to buy, I emailed him numerous times over the course of a few days, and without fail he got back to me within the hour each time. If you ever shop at Jannell, ask for Evan! You will be glad you did. More

John Hanson was thus far the BEST car salesman that I have had the pleasure to deal with. He was absolutely honest and forthcoming with all pricing, including a non-hassle, legitimate trade price for my have had the pleasure to deal with. He was absolutely honest and forthcoming with all pricing, including a non-hassle, legitimate trade price for my vehicle. I initiated communication via email and John was always responsible and informed in his responses. Upon arrival at the dealership for new car pickup and trade, everything was organized, simple, and fast. He made our experience stress-free and hassle-free. I would most certainly recommend Jannell Ford to anyone without hesitation and specifically John Hanson. More

Went to Jannell after having put a deposit on a Toyota. After working with Tom Deiana, I was sold on buying a Ford. He was very knowledgeable and great to work with. I would recommend Jannell Ford to eve After working with Tom Deiana, I was sold on buying a Ford. He was very knowledgeable and great to work with. I would recommend Jannell Ford to everyone because of Tom Deiana. Thanks Tom and look forward to purchasing my next vehicle with you. Don B. More

It was a good experience: a friendly place, not a high pressure sales job, and I was satisfied with the price and deal that was offered. pressure sales job, and I was satisfied with the price and deal that was offered. More

Sales experience was great. Evan was very knowledgeable and I enjoyed working with him very much. Finance on the other had was horrible and I paid cash for the car!!!! I found the finance department (bus and I enjoyed working with him very much. Finance on the other had was horrible and I paid cash for the car!!!! I found the finance department (business managers) to be very disorganized. Since I was paying cash for the vehicle, it shouldn't have taken so long in the office, The wrong address was on all the paperwork, she misplaced passwords, couldn't logon to websites, and all the time blamed someone else. I have been in the business world for a number of years and find it very unprofessional to ditch your co-workers to the customer. I couldn't wait to get out of that office. But, Like I said, Sales were very professional and a pleasure to work with. Best to Evan, you are a sweetheart. More