Jannell Ford of Hanover
Hanover, MA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I visited Jannell to check out some of their pre-owned inventory, and Evan was very helpful in sorting out the differences between models, and showing the features of each, and in sorting out what car had inventory, and Evan was very helpful in sorting out the differences between models, and showing the features of each, and in sorting out what car had the features I was looking for. It was very nice to be in a non-pressure sales environment! I bought a pre-owned 2012 Ford Fusion, and everything was taken care of in one day (so the Service Dept. also expedited my sticker that day, too). Joanne in the Financial Services office was also quite helpful, too, in clearly outlining my options and working out the financing. This was a very positive purchasing experience, and I wouldn't hesitate to recommend Jannell to anyone in the market for a new car. More
I usually hate dealing with car salesmen (or salesmen in general). In the past they have always been very pushy and just trying to make a sale. Not the case with Evan. He allowed me to be in control, and as general). In the past they have always been very pushy and just trying to make a sale. Not the case with Evan. He allowed me to be in control, and assisted me in the process of finding exactly what I wanted. Price was also a huge factor for me, and Evan kept that in mind the whole time, getting me a great deal in the end. He knows his stuff too, and had the answers to all my questions. I would (and will) highly recommend Evan to any friend or family member looking for a vehicle in the future. More
Service was easy for checkin. It was completed quickly. I was shown what needed to be done for my car to be repaired. They contacted me to let me know the cost and what it was that was being done once it was was shown what needed to be done for my car to be repaired. They contacted me to let me know the cost and what it was that was being done once it was looked at. More
We originally came in to 'only' price a new Fiesta, and because Vito and Jason were so friendly and easy going, and non pressuring, we bought a new Fiesta. It was our first and only stop in sh Fiesta, and because Vito and Jason were so friendly and easy going, and non pressuring, we bought a new Fiesta. It was our first and only stop in shopping around. I would highly recommend using Jannell. Also working with Joanne, the business manager, was a pleasure, and she was able to save us more money on a great rate, and discounts for the car. I look forward to long term relationship with Jannell, for this, and any future cars I might buy. Thank You More
Drew was able to fit me in for an appt despite my tight work schedule and the business of the service dept. He was very knowledgable of my truck and was able to give me the quality service that every custo work schedule and the business of the service dept. He was very knowledgable of my truck and was able to give me the quality service that every customer looks for. The service dept was able to detect a severe problem with my truck and make a speedy appt to have it rectified. I will continue to have my truck serviced at Jannell Ford because of my experience there today. More
Bought 2 trucks this month with Jason. Overall a great and easy experience. Good communication and he priced both trucks better than every Ford dealer in the South Shore. and easy experience. Good communication and he priced both trucks better than every Ford dealer in the South Shore. More
I give this score because Andrew Gill took care of me from the phone call to the pick up . He got me in late on a saturday and got me out right on time so I could make another appointment. Andrew made an from the phone call to the pick up . He got me in late on a saturday and got me out right on time so I could make another appointment. Andrew made an ordinary oil change a pleasant experience. Good work ! More
Drew was awesome, friendly, and knowledgeable about Mustangs. I would definitely recommend coming to Jannell for service since they know what they're doing and are very fast. I had a great experience Mustangs. I would definitely recommend coming to Jannell for service since they know what they're doing and are very fast. I had a great experience! More
Drew did agreat job. He and Adam are very attentive and take the time to make sure the customer knows exactly what work was done on the vehicle. The waiting room is clean and everyone at the dealership is take the time to make sure the customer knows exactly what work was done on the vehicle. The waiting room is clean and everyone at the dealership is very helpful. More
Service Department continues to shine. Dealing this week with Drew Gill proved to helpful as well as advantages. His review of the problems and suggestions on how to best remedy were outstanding. He clear with Drew Gill proved to helpful as well as advantages. His review of the problems and suggestions on how to best remedy were outstanding. He clearly went above and beyond A valueable member of the staff More