Back

Jannell Ford of Hanover

Hanover, MA

4.8
1,274 Reviews
Jannell Ford of Hanover is a 3rd generation family dealership serving the Boston and South Shore area for over 90 Years. As one of the oldest dealerships in the country we know what is involved with longevity, with customer relationships and in business. Come see why Jannell Ford has been satisifying buyers for over 90 years!
Contact Dealership

2000 Washington St

Hanover, MA

02339

Directions

By Type

Showing 1,274 reviews

May 21, 2013

I visited Jannell to check out some of their pre-owned inventory, and Evan was very helpful in sorting out the differences between models, and showing the features of each, and in sorting out what car had More

by dbk0806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Hagan
May 22, 2013 -

Jannell Ford of Hanover responded

We are sincerely delighted to hear that your experience working with Evan and our team here was an enjoyable one. Thank you so much for your kind and generous recommendation. We hope you enjoy your vehicle and we look forward to seeing you again! Please don't hesitate to contact us if there is anything we can do to assist you further. Kind regards, Bill Roderick | General Manager wroderick@jannell.com

May 21, 2013

I usually hate dealing with car salesmen (or salesmen in general). In the past they have always been very pushy and just trying to make a sale. Not the case with Evan. He allowed me to be in control, and as More

by jimfin15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Hanafin, Evan Hagan
May 22, 2013 -

Jannell Ford of Hanover responded

On behalf of Evan and our whole team here at Jannell Ford, I'd like to thank you for taking the time to share this recommendation here! Thank you very much for your kind words. We would be delighted to assist you in any way we can with your vehicle. Please don't hesitate to call or email if there's anything we can do. Best, Bill Roderick | General Manager wroderick@jannell.com

May 20, 2013

Service was easy for checkin. It was completed quickly. I was shown what needed to be done for my car to be repaired. They contacted me to let me know the cost and what it was that was being done once it was More

by Mmr1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 22, 2013 -

Jannell Ford of Hanover responded

Thank you for sharing your experience with us, we appreciate your feedback! We are also thrilled to hear that our team was able to exceed your expectations. We look forward to seeing you in the future! If there is anything more we can do to assist you please be sure to let us know! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

May 18, 2013

We originally came in to 'only' price a new Fiesta, and because Vito and Jason were so friendly and easy going, and non pressuring, we bought a new Fiesta. It was our first and only stop in sh More

by troakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lehner, Joanne Hudson, Vito Umbro
May 20, 2013 -

Jannell Ford of Hanover responded

I would like to thank you personally on behalf of Vito and Jason as well as everyone here at Jannell Ford for taking the time to share this outstanding review of your experience. We truly appreciate your kind words and generous recommendation. We hope you enjoy your new Fiesta and we look forward to seeing you in the future! If there is anything more we can do to assist you please be sure to let us know. Kind regards, Bill Roderick | General Manager wroderick@jannell.com

May 16, 2013

Drew was able to fit me in for an appt despite my tight work schedule and the business of the service dept. He was very knowledgable of my truck and was able to give me the quality service that every custo More

by Kcoop21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 20, 2013 -

Jannell Ford of Hanover responded

We are sincerely delighted to see that your experience working with our team here was an enjoyable one. Drew will be thrilled to hear of your kind and generous recommendation. We look forward to seeing you in the future! Please don't hesitate to contact us if there is anything we can do to assist you further. Kind regards, Bill Roderick | General Manager wroderick@jannell.com

May 15, 2013

Bought 2 trucks this month with Jason. Overall a great and easy experience. Good communication and he priced both trucks better than every Ford dealer in the South Shore. More

by Michaelc22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lehner, Jason Lehner
May 16, 2013 -

Jannell Ford of Hanover responded

I would like to thank you personally on behalf of Jason as well as everyone here at Jannell Ford for taking the time to share this outstanding review of your experience. We truly appreciate your kind words and generous recommendation. We look forward to seeing you in the future! If there is anything more we can do to assist you please be sure to let us know. Kind regards, Bill Roderick | General Manager wroderick@jannell.com

May 14, 2013

I give this score because Andrew Gill took care of me from the phone call to the pick up . He got me in late on a saturday and got me out right on time so I could make another appointment. Andrew made an More

by blackcartier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 15, 2013 -

Jannell Ford of Hanover responded

Thank you for sharing your experience with us, we appreciate your feedback! We are also thrilled to hear that Andrew was able to exceed your expectations. We look forward to seeing you in the future! If there is anything more we can do to assist you please be sure to let us know! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

May 13, 2013

Drew was awesome, friendly, and knowledgeable about Mustangs. I would definitely recommend coming to Jannell for service since they know what they're doing and are very fast. I had a great experience More

by jjsalta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 15, 2013 -

Jannell Ford of Hanover responded

On behalf of Drew and our whole team here at Jannell Ford, I'd like to thank you for taking the time to share this recommendation here! Thank you very much for your kind words. We would be delighted to assist you in any way we can with your vehicle. Please don't hesitate to call or email if there's anything we can do. Best, Bill Roderick | General Manager wroderick@jannell.com

May 13, 2013

Drew did agreat job. He and Adam are very attentive and take the time to make sure the customer knows exactly what work was done on the vehicle. The waiting room is clean and everyone at the dealership is More

by tdifolco67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
drew
May 15, 2013 -

Jannell Ford of Hanover responded

Glad to hear that Drew and Adam were able to take care of you! We are delighted to assist you in any way we can with your vehicle. Please don't hesitate to call or email if there's anything we can do. We look forward to seeing you in the future! Best, Bill Roderick | General Manager wroderick@jannell.com

May 11, 2013

Service Department continues to shine. Dealing this week with Drew Gill proved to helpful as well as advantages. His review of the problems and suggestions on how to best remedy were outstanding. He clear More

by 1139russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 14, 2013 -

Jannell Ford of Hanover responded

On behalf of Drew and our whole team here at Jannel Ford, I'd like to thank you for taking the time to share this recommendation here! Thank you very much for your kind words. We would be delighted to assist you in any way we can with your vehicle. Please don't hesitate to call or email if there's anything we can do. Best, Bill Roderick | General Manager wroderick@jannell.com

...
94
...