Jarrett Gordon Ford Lincoln of Winter Haven

Manny was a great sales associate to buy from! From start to finish he was easy going and no high pressure sales! After dealing with other dealers that were over the top aggressive, manny was a pl From start to finish he was easy going and no high pressure sales! After dealing with other dealers that were over the top aggressive, manny was a pleasure to work with. More

The dealership is modern and inviting. The team works very well together. We were treated with patience and respect and will continue to work with them in the future and refer our friends. The team works very well together. We were treated with patience and respect and will continue to work with them in the future and refer our friends. More

Victor Ballesteros and everyone involved with the purchase of our new car was great to work with. purchase of our new car was great to work with. More

One of the better experiences I’ve had at a dealership. Terri and Tom are both top notch Terri and Tom are both top notch More

Brandon went out of his way for me, he brought the vehicle to me about 45 minutes away. Thanks for all u did Brandon, I really appreciate it. vehicle to me about 45 minutes away. Thanks for all u did Brandon, I really appreciate it. More

This is my 5th return to dealerhip. From the sales to the service are excelkent. Victor and Michael were professional and knowledgable making for a smooth trade in and purchasing exper From the sales to the service are excelkent. Victor and Michael were professional and knowledgable making for a smooth trade in and purchasing experience. Service dept. spoil me with the valet, loaner, to mobile options. More

All went very smoothly, helping find the car I wanted. My sales man was great, worked out a trade in all was great. My sales man was great, worked out a trade in all was great. More

We found a car we liked at another location and Kelwing was able to have it delivered to the Winter Haven dealership. He was very helpful with the purchase of our new car and answered all of our questions was able to have it delivered to the Winter Haven dealership. He was very helpful with the purchase of our new car and answered all of our questions. This was the best experience we have had when buying a new car. Would definitely recommend Kelwing to anyone interested in a new car. More

Update from my previous review. I purchased a 2021 CERTIFIED ford mustang MACH-E. The car arrived with a broken charger. I literally could not charge/ drive my vehicle for 5 days wh I purchased a 2021 CERTIFIED ford mustang MACH-E. The car arrived with a broken charger. I literally could not charge/ drive my vehicle for 5 days what right?? I reported the issue and was sent an Amazon link to order some aftermarket charger, not even an apology. I did receive a text from the salesman asking about what was the issue? Hello the salesman sent my the link he knew what the issue was. I ended up purchasing the charging device out of my own pocket on a certified vehicle. Now to issue #2, this is 3 weeks after purchase. Car leaves me stranded at work mind you I had full charge 82% so not the issue. This time both the mini battery and some charging module device was faulty, huh? This is a certified vehicle, the ford dealer that picked up the car and worked on the car could not believe that the dealership that I purchased the vehicle from a few weeks back actually certified the car without correcting those issues. To say the least I am truly disappointed with this dealership and my overall purchase. Just when you think you're purchasing a certified vehicle from a reputable dealership and this happens makes you really wonder, are they really reputable? In closing and final update, I have not even received a call from anyone at the dealership pertaining to the original issue, I wonder if they will at least check in with issue #2 John More

Team was very easy to deal with and was a smooth transaction, entire process was completed with no difficulties at all. Awesome work. transaction, entire process was completed with no difficulties at all. Awesome work. More