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Jay Buick GMC

Bedford, OH

4.8
243 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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18800 Rockside Rd

Bedford, OH

44146

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Showing 243 reviews

January 31, 2026

Great experience. So kind and friendly. Great job. Amazing. I love it. Professional. Good people More

by waycookiecrumbles94
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Recommend Dealer
Yes
Employees Worked With
Nicole
January 30, 2026

I would like to say that the whole process of purchasing a car from Jay Buick GMC was a really easy process and all of the employees I came in contact with was very respectful. My salesman, Alon was one of More

by gnpwwk
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Recommend Dealer
Yes
Employees Worked With
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alon
January 28, 2026

I received excellent service as always when I take my vehicle to Jay Pontiac GMC! More

by HFDH5
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Yes
Employees Worked With
Dave in Service
January 21, 2026

They make buying a car easy no pressure no hassle. When my daughter gets ready to purchase her car we are coming to this dealership More

by ardaugherty
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Recommend Dealer
Yes
Employees Worked With
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2026

Great customer sevice. John Callahan had excellent customer service and did a great job in assisting me in getting into my new vehicle. More

by shardebennett
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Recommend Dealer
Yes
Employees Worked With
John Callahan
January 17, 2026

Dalton and Sean were incredible. They provided white glove service and I highly recommend them. More

by alexrahm
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dalton Perry; Sean Prude
January 15, 2026

As usual, the Service Department was efficient and professional. The video of the inspection of my car was very interesting, thorough, and informative. David Richmond has always been very helpful an More

by OHIOBMXER
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Yes
Employees Worked With
David Richmond
January 11, 2026

Jay service is awesome they always fit you in and car is ready when promised. David is wonderful I have been working with him for 15 years or more. More

by ED66
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Recommend Dealer
Yes
Employees Worked With
Mark Timen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2026

Prompt, courteous, and very clean waiting area. And a complimentary car wash if weather permits. Great coupons! More

by Jessie Jones
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Timen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2026

The entire treated my wife and I like royalty. Kudo's to the team at Buick. More

by lei0
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dalton, Perry
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