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Jay Buick GMC
Bedford, OH
175 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 175 reviews
Verified Customer
September 18, 2025
Dave in service is the absolute best. Always makes sure I’m taken care of and he able to explain in detail what’s going on and rather or not it’s covered by warranty Always makes sure I’m taken care of and he able to explain in detail what’s going on and rather or not it’s covered by warranty More
by ANTHONY.THURMAN1214
Employees Worked With
September 16, 2025
Would have liked to be more informed as to when my truck was completed. Was going for walk of dealership when stopped at 1 1/2 hr mark and told truck was done. It was outside parked. Not sure if it took 1/2 was completed. Was going for walk of dealership when stopped at 1 1/2 hr mark and told truck was done. It was outside parked. Not sure if it took 1/2 or an hour for the oil change and wash. More
by jbugbeef14
Employees Worked With
Grace at the service department
September 15, 2025
Amazing Team ! They always make you feel like home before and after you purchase a vehicle ! They always make you feel like home before and after you purchase a vehicle ! More
by Jerome
Employees Worked With
Other Employees :
Dalton Perry & Tariq King
September 15, 2025
Scheduled appointment online for 1:30pm for oil change had to check with them several times on how much longer do I have to wait. It took 2hours and 15mins.. had to check with them several times on how much longer do I have to wait. It took 2hours and 15mins.. More
by shatora09
Employees Worked With
Not sure of person name
September 15, 2025
The team at Jay Buick GMC was very helpful in aiding me in locating the Truck I desired, ensuring access to it, and swiftly completely the purchase of it. Thank you all in locating the Truck I desired, ensuring access to it, and swiftly completely the purchase of it. Thank you all More
by scotttucker0
Employees Worked With
Sean prude, Dalton Perry
September 14, 2025
I spent $1,200 on new front brakes 2 months ago. They said the rear brakes were fine. I brought it back for brake noise 2 weeks ago and it was checked at no charge. A new noise began last week and I They said the rear brakes were fine. I brought it back for brake noise 2 weeks ago and it was checked at no charge. A new noise began last week and I paid $229 to have the rear brakes lubricated. A colossal waste of my valuable time. More
by sadaniloff
Employees Worked With
Dave
September 11, 2025
Excellent service every time I’m there I’m in and out quick and fast and David is just wonderful. He acknowledge you when you first pull up in the car and he’s just very good guy and the service is alway quick and fast and David is just wonderful. He acknowledge you when you first pull up in the car and he’s just very good guy and the service is always good. More
by J.Waheedah
Employees Worked With
David front desk
